Top Tech Jobs & Startup Jobs

Leads the digital customer support experience strategy, platforms, content, knowledge management, conversational AI, Voice of Customer programs, and journey optimization. Partners with Product, Engineering, Ecommerce, Brand, Digital, UX, and Customer Care to improve self-service adoption, customer satisfaction, contact deflection, and operational efficiency. Oversees roadmaps, analytics, technology vendors, cross-functional initiatives, and team development while delivering executive insights and measurable experience improvements.

Develop new business and grow market share within an assigned territory by selling material handling and industrial equipment solutions. Responsibilities include prospecting, cold calling, customer visits, presentations, equipment demonstrations, needs assessment, account planning, pipeline management, and relationship building. The representative collaborates with operations and service teams to support customer satisfaction and stays informed about market trends, competitors, and customer needs.

Leads organization-wide qualitative research, including study design, interviews, focus groups, data analysis, visualization, reporting, and mixed-methods collaboration. Oversees education data relationships, privacy and ethics compliance, dashboards, and research dissemination. Advises internal and external stakeholders on interpreting findings and applying insights to policy and practice. Manages, mentors, and develops a team of qualitative researchers, strategists, and analysts while building organizational research capacity and systems.

Engage customers to drive furniture sales, assist with product knowledge, complete checkout and delivery processes, process payments/refunds, and deliver excellent customer service. Weekend, evening, and holiday availability required.

Build and scale LLM-based, agentic customer-engagement systems: architect, deploy, and monitor production ML features; finetune models; create evaluation frameworks, feedback loops and HITL workflows; run A/B tests; optimize latency, cost, and reliability; and mentor the team.

Thiess is accepting resumes for a talent pipeline to identify candidates for future mining, resource solutions, land reclamation, engineering, and site-based opportunities across the United States. Applicants should submit an up-to-date resume, areas of interest, and any relevant certificates. The recruiting team will retain submitted information and contact candidates when suitable openings arise. Selected U.S. employees must complete applicable post-offer drug, alcohol, medical, and qualification checks.

Sell and estimate fire suppression sprinkler systems, including installation, materials, design, labor, and service costs. Develop prospects, negotiate contracts, prepare accurate proposals and documentation, and coordinate project activities. Apply knowledge of wet and dry sprinkler systems, NFPA standards, ADA, and applicable state and local codes. Maintain safety and risk-management procedures on job sites while meeting company policies and customer-service expectations.

Manage U.S. import and foreign trade compliance processes, including courier shipments, broker relationships, post-entry reviews, Foreign Trade Zone compliance, certificates of origin, CTPAT reporting, Canadian imports, duty payments, bonds, and duty drawback. Develop internal controls, training, policies, procedures, compliance reports, and responses to U.S. Customs inquiries. Collaborate with brokers, Treasury, Tax, and internal stakeholders to mitigate risks and maintain regulatory compliance.

Leads an assigned Information Technology segment within the IT PMO, providing technical and operational oversight. Develops policies, procedures, strategies, budgets, KPIs, and service offerings while ensuring reliability, compliance, and fiscal discipline. Manages vendors, evaluates products, monitors issues, reviews team performance, and oversees personnel development. Partners with department and division leaders to address concerns, implement solutions, and maintain effective IT operations.

Supervise daily car wash operations, attendants, training, customer service, vehicle inspections, quality control, inventory, facility cleanliness, safety, and operational reporting. The supervisor must communicate effectively, prioritize tasks in a fast-paced environment, work flexible hours including weekends and holidays, and use basic computer skills and Microsoft Office.