Top IT Support & Helpdesk Jobs in Ann Arbor, MI

As an IT Manager, you will streamline IT systems, manage devices, support compliance, oversee tech onboarding/offboarding, and ensure network security and stability.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

As a Radiologic Technologist at TridentCare, you will perform X-rays and EKGs, travel to various locations, and maintain imaging equipment, ensuring high-quality patient care.

The Lead IT Consultant will develop training strategies for IS tools, provide operational support, manage international communications, and conduct training globally. Responsibilities include software deployment, customer acceptance testing, and travel to international locations for on-site consultations.

As an Application Support Engineer, you will resolve system issues, assist in WMS and OMS solutions, train users, and manage testing and documentation.

The Director of Technical Operations leads technical service delivery in an MSP, ensuring quality service, client satisfaction, and operational efficiency across all teams.

Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.