Top Customer Success Jobs in Ann Arbor, MI

The Lead Accessibility Training Specialist will deliver accessibility training on Section 508 compliance, develop training materials, facilitate virtual workshops, and contribute to accessibility testing of ICT products. They will analyze training effectiveness and collaborate with various teams to enhance training content.

As a Technical Customer Support Representative, you will identify and resolve customer issues related to computer software and hardware, provide support through email, chat, and phone, and ensure proper documentation of the resolutions. You will stay updated on product and system information and collaborate with team members for efficient problem-solving.

Walnut is a fintech startup focused on increasing access to affordable healthcare by offering a point-of-sale lending platform that allows patients to make healthcare payments manageable through small monthly installments, with no fees.

BigID seeks individuals interested in joining its talent network, inviting potential candidates to share their background and how they can contribute to the company. The environment focuses on innovation, diversity, and teamwork, highlighting benefits such as equity participation and flexible work arrangements.

Ritual is seeking talented individuals interested in collaborating to help build a sovereign layer for AI, focusing on their product Infernet, which connects on-chain and off-chain models. The team values passion and innovation, aiming to enhance AI infrastructure.

The Field Support Representative is responsible for installing and repairing thermal insulation jackets, ensuring compliance with HSSE policies, meeting customer expectations, and providing daily reports on project statuses. The role requires technical knowledge, strong communication skills, and the ability to analyze mechanical problems independently.

The Client Operations Associate will enhance customer experiences by addressing inquiries and requests, facilitating resolutions independently or collaboratively with internal teams. A focus on developing accounts payable knowledge, communicating customer needs, and providing training is essential, ensuring that customer satisfaction and retention are prioritized in a fast-paced, dynamic environment.