Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Supports Customer Success Managers and customers through webinar and event coordination, platform customizations, product adoption analysis, content collaboration, and process improvement. The role manages global schedules, supports live virtual events, coordinates with cross-functional teams, launches customer engagement features, and identifies workflow and automation improvements to increase team efficiency and customer value.

Analyzes business and system requirements, translates them into functional designs, and supports technology enhancements and quality initiatives. Collaborates with stakeholders on project scope, timelines, testing, demos, and implementation. Monitors system usage, investigates errors and exceptions, assists with UAT, tracks project progress, communicates risks, and serves as a technology subject matter expert within the mortgage and secondary market domain.

Manage full accounting cycle and financial reporting for a fast‑growing DTC ecommerce brand. Oversee bookkeeping and AP, improve month‑end close, apply landed costs, build scalable processes, and provide financial analysis to support operations.

Lead Oracle Cloud ERP solution architecture and functional design for Procurement and Procure-to-Pay processes. Translate business requirements into scalable configurations, integrations, reporting, and process improvements. Lead workshops, stakeholder discussions, testing, data conversion, deployment, and post-production support while aligning solutions with enterprise architecture and Oracle best practices. Provide cross-module guidance, manage dependencies and risks, and support project staff.

Lead BrightHire’s multi-product strategy across AI-powered hiring products, defining market direction, prioritizing investments, and translating strategy into high-quality execution. Partner with executive, engineering, sales, marketing, and customer success teams to drive adoption, retention, revenue, and growth through Zoom’s broader platform. Build AI-native products with strong reliability, trust, usability, and enterprise value while raising product judgment and execution standards across the organization.

Designs, builds, and maintains secure, scalable FHIR-based backend services and REST APIs for CMS initiatives. Implements DEQM Summary MeasureReport profiles, resource validation, conformance checks, SMART security patterns, and automated tests. Partners on architecture decisions, troubleshoots interoperability issues, supports CI/CD conformance testing, and contributes to technical documentation, code reviews, Connectathons, and implementation testing.

Lead product positioning, messaging, sales enablement, content creation, go-to-market launches, competitive intelligence, and campaign support for cybersecurity products. Collaborate with product, sales, engineering, customer success, enablement, and security operations teams to translate technical capabilities into compelling materials for technical and business audiences. Research MDR and adjacent cybersecurity markets, engage analysts and external stakeholders, and develop launch plans, webinars, battlecards, presentations, and customer-facing content.

Partner with Account Executives on enterprise sales cycles by leading technical discovery, architecture, demos, proofs of concept, security reviews, and early adoption. Design secure Tailscale solutions for hybrid, multi-cloud, and on-premises environments, advise networking and security stakeholders, support pipeline and quota outcomes, and provide customer feedback to Product, Engineering, and go-to-market teams. Occasional travel of approximately 10–20% is required.

Investigate voice AI campaign and platform issues by analyzing calls, transcripts, logs, configurations, and integration data. Reproduce and document bugs, triage root causes, perform pre-launch and ongoing conversation QA, and develop test plans, regression suites, quality metrics, and automation. Collaborate with engineering, deployment, clinical, and nursing teams to improve agent behavior, workflows, handoffs, scheduling, and outcome capture.

Serve as a customer-facing technical lead for identity and trust infrastructure solutions. Explain DNS, networking, PKI, and agentic AI protocols; design architectures; build proofs of concept using modern programming languages, APIs, and cloud platforms; support demos, RFPs, security reviews, integrations, and technical documentation; and relay customer feedback to product and engineering teams.