Top Remote Jobs

Lead and grow CX Support and CX Trainer teams, own Intercom Fin and AI support deployment, build education and onboarding content, run CX operations and analytics (CSAT, response/resolution times, AI resolution rate), hire and coach staff, and act as the customer voice across the company.

Execute multi-channel B2B marketing for a fintech SaaS: run ABM tactics, manage HubSpot, content and asset library, execute events/trade shows, support sales enablement, track marketing metrics and budgets.

Own the member engagement product roadmap across email, SMS, and AI-powered voice outreach. Configure campaigns, segmentation, triggers, sequencing, and A/B tests in Customer.io; analyze engagement data and conversion metrics; drive experimentation; and partner with engineering, marketing, clients, sales, and operations to improve outreach systems, content, timing, and member outcomes.

Own end-to-end customer onboarding and implementation for Stream’s AI Moderation product, including policy design, configuration, testing, integrations, and go-live. Continuously tune moderation systems by analyzing false positives and negatives, investigate escalations, train Trust & Safety teams, and create enablement materials. Partner with Sales, Solutions Engineering, Product, and Engineering to support pilots, improve customer outcomes, and inform the roadmap. The role requires technical customer engagement, project management, analytics, communication, and willingness to review harmful content.

Lead Tovala’s brand strategy, product marketing, content, social, and consumer insights. Steward brand positioning and messaging, drive creative execution and agency relationships, own editorial and owned-channel voice, and manage and develop the brand team. Partner with Creative, Growth, Product, and Design and contribute to marketing leadership and company-wide strategy.

Own product initiatives from discovery through release, partnering with engineering, design, leadership, and enterprise clients. Translate complex financial workflows into scalable product requirements, prioritize roadmaps, lead experimentation, and improve product documentation and team processes. The role requires technical fluency, systems thinking, strong communication, and the ability to operate independently in a fast-moving, remote-first startup.

Drive discovery, evaluation, and delivery of new product opportunities to grow Ekotrope’s energy-code permitting and compliance adoption. Work with customers and developers to define MVPs, nurture early adopters, enable sales, and balance complexity and value while maintaining high customer satisfaction and supporting revenue growth.

Lead strategy and execution of an omni-channel lifecycle program for 2M+ monthly users across email, push, in-app, and web. Own Braze integration, lifecycle roadmap, calendar, reporting, AI-driven automation, and cross-functional delivery while hiring and managing a lifecycle team to improve activation, retention, and LTV.

Deliver customer implementations, configurations, deployments, and integrations across the Accuris product suite. Translate requirements into technical scope, support SSO and API integrations with PLM, ALM, ERP, and document systems, manage project delivery, troubleshoot issues, create documentation and training, and contribute to account growth. Collaborate with Sales, Product, Engineering, and customers across multiple concurrent engagements in a remote Americas-based role.

Own high-impact, cross-functional strategic initiatives from problem definition through execution and measurable results. Analyze business performance, develop financial models and business cases, advise executives, improve operational processes, and lead change management for new systems and workflows. The role requires influencing stakeholders across Operations, Sales, Finance, Product, and other teams while helping establish scalable operating rhythms.