Top Remote Jobs

Architect and develop production-grade GenAI systems, including LLM-powered agents, RAG pipelines, tool integrations, multi-agent coordination, memory systems, and chatbot experiences. Lead AI productization across engineering, product, and research teams; establish architecture, infrastructure, observability, coding standards, and delivery practices. Mentor engineers, guide technical roadmaps, and ensure scalable end-to-end deployment across frontend, backend, and ML components.

Own Tier 1 customer support issues from investigation through resolution in a high-volume queue. Triage and escalate tickets, coordinate with labs and service providers to resolve patient-data and lab-order issues, communicate empathetically across written and verbal channels, collaborate with product, engineering, operations, and customer success, and document solutions in the knowledge base.

Provides administrative, operational, and program support for employee experience, engagement, and business partner teams. Responsibilities include responding to employee and manager questions, coordinating lifecycle processes, maintaining Workday transactions and records, supporting performance and talent programs, analyzing employee feedback, and administering culture, recognition, mentorship, and engagement initiatives. The role also supports communications, events, reporting, scheduling, and cross-functional talent programs while handling sensitive information with discretion.

Designs, deploys, and operates global network infrastructure, including Meraki environments, office networks, ISP circuits, Zero Trust, VPNs, firewalls, and monitoring. Administers enterprise AI platforms, develops AI-enabled automations, and enforces data protection and access controls. Builds scripts and API integrations, documents systems, supports complex IT escalations, evaluates vendors, collaborates cross-functionally, and participates in a global on-call rotation.

Targets and closes new business with Fortune 1000 and other strategic customers. Builds enterprise relationships, uncovers cloud-scale technology challenges, sells Datadog solutions, negotiates pricing, expands existing accounts, develops pipelines, and maintains accurate forecasts. Requires enterprise technology sales experience, strong prospecting and closing skills, large-deal experience, and regular travel to client sites.

Own and define IAM strategy for corporate and production environments. Migrate Okta to Terraform, design least-privilege access, automate provisioning/deprovisioning and access reviews, build/manage MDM/MAM tooling, partner with platform and engineering teams, and serve as the IAM subject matter expert across Security, IT, and Engineering.

Handles high-volume payment and refund support for business travelers by contacting hotels and vendors, obtaining receipts and folios, collecting updated payment details, issuing pre-authorization forms and virtual credit cards, resolving payment issues, and coordinating credit card reversals. Maintains accurate records and timely updates while managing multiple tasks in a fast-paced, back-office environment.

Manages high-risk, complex customer escalations from initial contact through resolution across phone, chat, and email. Evaluates customer, legal, financial, operational, and reputational risks; prepares executive and regulatory communications; coordinates with Legal, Finance, and cross-functional teams; and exercises independent judgment on exceptions and reimbursements. Identifies root causes, recurring trends, and process improvements while using AI tools to improve resolution efficiency and customer retention.

Senior Commercial Counsel will lead commercial contracting and negotiations for customer, vendor, partnership, licensing, NDA, and SaaS agreements. The role advises Sales, Product, Operations, Finance, and other teams; develops legal templates and processes; supports AI and data governance, product launches, international expansion, M&A, corporate governance, and intellectual property matters. The position requires balancing legal risk with business objectives in a fast-paced health technology environment.

Edit and produce high-volume short-form videos for social media, paid advertising, product promotions, and digital experiences. Repurpose existing footage, create motion graphics and animations, optimize content for platform-specific formats, and iterate based on performance data and feedback. Collaborate with marketing, brand, design, and video teams while maintaining organized assets and brand consistency. Provide shoot guidance and contribute creative concepts, hooks, and formats for giveaway, membership, and commerce-focused content.