Top AI & Machine Learning Jobs

Lead architecture, design, and implementation of a scalable conversational AI platform (Customer Agent). Drive technical strategy for LLM-powered agentic systems, retrieval, orchestration, memory, evaluation, and reliability. Ship AI product features, establish observability/testing/operational best practices, lead cross-functional initiatives, mentor engineers, and evaluate emerging AI technologies to deliver reliable customer-facing experiences.

Lead architecture, design, and delivery of Klaviyo's Customer Agent conversational AI platform. Drive technical strategy, build scalable AI-enabled features, establish observability and reliability practices, mentor engineers, and coordinate cross-functional initiatives to deliver production agentic systems for millions of users.

Lead the design and build of AI-first People systems: architect LLM-powered workflows, copilots, and agents; integrate HR SaaS; establish prompt engineering, testing, security, and observability standards; drive AI adoption, responsible AI, and cross-functional enablement across People, Security, Legal, and IT.

Own strategy and execution for Klaviyo's Analytics AI product area, principally the Analytics Agent. Define quality measurement, AI-generated analytics UX, and query infrastructure transitions. Partner cross-functionally to ship data-grounded LLM experiences, ensure metric accuracy and platform health, write rigorous product specs, and support multi-brand Enterprise analytics needs.

As a Lead Data Science Analyst, you will develop predictive models, perform statistical analyses, and implement AI-driven solutions to enhance the sales customer lifecycle and drive business insights.

As a Lead Data Science Analyst, you will develop predictive models, conduct statistical analyses, and create AI-driven solutions to enhance GTM strategy and customer outcomes.

Build and scale Klaviyo's AI-native Customer Agent platform across frontend and backend. Design conversational experiences, retrieval and orchestration systems, integrations, observability, and deployment. Drive architecture, mentor engineers, ensure reliability, and ship high-quality, scalable AI-driven customer engagement features.

Lead design and delivery of internal platforms, APIs, data/event pipelines, and AI-powered systems. Drive cross-team architectural direction, operational excellence (SLOs, monitoring, incident response), and mentor senior engineers while establishing standards, AI guardrails, and scalable reference implementations to improve productivity and reliability across the organization.

Design, build, and scale an AI-native conversational platform powering autonomous customer agents. Own full-stack systems, retrieval and orchestration, observability, and multi-channel experiences. Lead technical decisions, mentor engineers, and deliver reliable, tested, customer-facing features that enable brands to launch and improve configurable AI agents.

Build and operate backend and full-stack systems powering AI agent capabilities in Klaviyo Flows. Own end-to-end projects, design scalable async pipelines, REST/GraphQL middleware, and cloud-native infrastructure while partnering with product, ML, and data teams to deliver AI-driven marketing automation features.