Senior Lead AI Engineer - G&A Systems

Posted Yesterday
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Boston, MA, USA
Hybrid
180K-270K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Best place for ambitious people to learn and grow.
The Role
Leads the design and implementation of AI-powered Finance workflows, agents, copilots, and integrations across ERP, billing, procurement, and related systems. Establishes AI architecture, governance, security, testing, observability, and responsible-use practices. Partners with Finance, IT, Security, Legal, and Audit to identify automation opportunities, define success metrics, build reusable frameworks, and enable nontechnical teams. Requires technical leadership, enterprise financial systems integration, LLM experience, and the ability to build scalable 0-to-1 solutions.
Summary Generated by Built In

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo is building an AI-first company—and that starts with how we support and scale our people.

We’re looking for a Senior Lead AI Finance Technology Engineer to be the first dedicated AI engineer within our Finance Technology (G&A FinTech) team. As an early leader in this space, you’ll reimagine how our Finance teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.

You’ll partner across all Finance functions - Accounting, Tax, Treasury, FP&A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g.,Zip), revenue and billing systems, and related integrations and automation. This role is not just about applying AI it’s about defining how AI becomes embedded into the Finance at Klaviyo.

What You’ll Be Doing

AI-First Finance Systems & Architecture

  • Reimagine core Finance workflows (accounting, procurement, deal desk approvals, revenue, ME/QE close cycle etc., ) through an AI-first lens, not just incremental automation
  • Design and build AI-powered workflows, copilots, and agents that automate and augment Finance processes
  • Architect and implement systems that integrate across SaaS such as NetSuite, Zip, Zone Advanced Billing, Avalara/Vertex to name a few
  • Partner with our internal IT AI team and establish best practices for:
    • Prompt engineering and evaluation
    • LLM system design and orchestration
    • Versioning, testing, security, and observability of AI systems
  • Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for Finance teams
  • Collaborate with stakeholders to translate business problems into scalable AI solutions

Driving an AI-First Operating Model

  • Identify high-leverage opportunities to replace manual workflows with AI-native solutions
  • Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness
  • Act as a thought partner to Finance leadership on what’s possible with AI, not just what’s requested
  • Responsible AI, Privacy & Governance: Design systems that handle sensitive financial data with security, privacy, and trust at the core
  • Partner with Internal Audit, Security, Legal, and Global IT to ensure compliant and ethical AI deployment

Cross-Functional Collaboration & Enablement

  • Work closely with Security, Global IT, and GTM Systems to align on shared AI infrastructure and standards
  • Contribute to and adopt company-wide AI patterns, tooling, and best practices
  • Enable Finance teams to leverage AI by building:
    • Reusable frameworks and workflows
    • Playbooks and training materials
  • Help non-technical stakeholders confidently use and iterate on AI-powered tools

Technical Leadership

  • Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo’s broader tech ecosystem
  • Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with Finance systems

What Makes You a Great Fit

  • Passion and Curiosity to experiment and reimagine Finance workflows
  • Minimum 5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered delivering tangible business outcomes
  • Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact
  • Strong experience with but not limited to:
    • React, JSON, Python, SQL, and modern APIs
    • LLM platforms (OpenAI, Claude, Gemini, etc.)
    • Designing AI-powered workflows, agents, or copilots
    • Integrating to Finance Systems through Runlayer and MCPs
  • Experience integrating with enterprise Financial SaaS systems
  • Experience designing scalable and secure systems, automation frameworks, and internal tools
  • Experience working with sensitive data and implementing responsible AI practices
  • Strong ability to translate ambiguous business problems into scalable technical solutions

Bonus Points

  • Experience with Financial systems - NetSuite, Zip, Avalara/Vertex, Zone Advanced Billing  or equivalent systems
  • Familiarity with SOX & ITGCs
  • Familiarity with middleware automation platforms (e.g., n8n, Workato, Zapier)
  • Experience in high-growth SaaS environments
  • Contributions to AI governance, internal AI platforms, or experimentation frameworks

Why This Role Matters at Klaviyo

This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.

You won’t just be implementing AI you’ll be:

  • Shaping how Finance  teams operate with AI
  • Defining standards for responsible, scalable internal AI systems
  • Building the blueprint for how AI is embedded across the business

If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:
$180,000—$270,000 USD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
 
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).
 

Skills Required

  • 5+ years of engineering or data engineering experience
  • 2+ years building AI/ML or LLM-powered solutions with tangible business outcomes
  • Experience setting technical direction and building 0-to-1 systems
  • Experience with React, JSON, Python, SQL, and modern APIs
  • Experience with LLM platforms such as OpenAI, Claude, or Gemini
  • Experience designing AI-powered workflows, agents, or copilots
  • Experience integrating with Finance systems through Runlayer and MCPs
  • Experience integrating enterprise financial SaaS systems
  • Experience designing scalable and secure systems, automation frameworks, and internal tools
  • Experience handling sensitive data and implementing responsible AI practices
  • Ability to translate ambiguous business problems into scalable technical solutions
  • Experience with NetSuite, Zip, Avalara/Vertex, Zone Advanced Billing, or equivalent financial systems
  • Familiarity with SOX and ITGCs
  • Familiarity with middleware automation platforms such as n8n, Workato, or Zapier
  • Experience in high-growth SaaS environments
  • Contributions to AI governance, internal AI platforms, or experimentation frameworks

What the Team is Saying

Amit
Eva
Tai
Mads
Uche
Ben
Risa
Kit
Angela
Laksh
Laksh
Devin
Anthoney Kelley
Carmel
Carmel
Andrew Bialecki
Mohamed Ali

Klaviyo Compensation & Benefits Highlights

How does Klaviyo ensure its pay and bonus plans are competitive?

Klaviyo supports competitive pay through a total rewards approach that combines salary, equity, bonus opportunities, benefits, learning support and a performance culture tied to measurable impact. 

  • Competitive total rewards: Klaviyo’s benefits overview highlights competitive salaries, 401(k) match, employee referral bonuses, equity, an employee stock purchase plan, flexible paid time off, commuter/transit support, fitness reimbursements, mental and emotional wellbeing programming and learning support. External reviews reinforce the value of the package, with employees citing competitive pay, bonuses, RSUs, ESPP, health insurance, parental leave, unlimited PTO and learning stipends as meaningful parts of the employee experience.
  • Pay connected to impact and outcomes: Klaviyo’s handbook frames performance around ownership, clarity and measurable results. The value “Know the score” states that results matter more than effort alone, while “Drivers wanted” emphasizes proactive ownership and “Be meticulous in your craft” reinforces a high bar for work quality. That creates a compensation and recognition philosophy where strong outcomes, not just activity, are central to advancement and rewards.
  • Equity and long-term value: Equity is a visible part of Klaviyo’s rewards story. Klaviyo offers equity packages to all full-time employees, vesting over four years, and provides an employee stock purchase plan. That ownership opportunity sits within a growing business: in Q1 2026, Klaviyo reported $358 million in revenue, up 28% year over year, and raised full-year 2026 revenue guidance to $1.514 billion to $1.522 billion. Those business results give employees a clear connection between company performance, long-term growth and the value of ownership-based compensation.
  • Rewards supported by growth and development benefits: Klaviyo’s compensation package is paired with benefits that help employees grow their careers and build long-term value. K-Pro Learn, learning stipends, mentorship, Career Architecture and manager development programs support continued skill-building. A customer success manager noted that Klaviyo offers a learning stipend for job-related coaching or training, while employee survey insights show 78% of respondents feel they are gaining the skills and experience to grow their careers.
  • External signals:
    • Compensation Sentiment: External reviews frequently praise Klaviyo’s competitive salary, bonuses, equity, RSUs, ESPP, 401(k) match, learning stipend and generous benefits. (Glassdoor; Comparably)
    • Rewards Ratings: Comparably rates Klaviyo’s compensation an A and perks and benefits an A. (Comparably)
    • Employee Value Signals: Reviews highlight PTO, health insurance, parental leave, office amenities, learning support and work-life balance as part of the overall rewards package. (Glassdoor; Comparably)

Bottom line: Klaviyo keeps compensation competitive by combining salary, bonus opportunities, equity, ESPP, retirement support, benefits and learning resources with a culture that rewards ownership, measurable outcomes and long-term impact.

Klaviyo Insights

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The Company
Boston, MA
2,400 Employees
Year Founded: 2012

What We Do

Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

Why Work With Us

We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.

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Klaviyo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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