We are hiring a Technical Program Manager to support the Infrastructure Resource Group (IRG) and Architecture, Quality & Innovation (ARC) portfolios. This role manages complex infrastructure and platform programs across cloud migration, database operations, network engineering, identity and access management, information security, service delivery, site reliability, enterprise architecture, platform engineering, quality transformation, and innovation.
The candidate does not need to be a hands-on architect or engineer, but they must understand how infrastructure and platform programs are planned, sequenced, validated, and adopted — and how technical dependencies across teams determine whether they land.
The defining characteristic of this portfolio is that almost nothing is contained within a single team. Work routinely spans Cloud Operations, Database Operations, Network Engineering, Security, DevOps, QA, and product engineering simultaneously, with hard external dates attached to compliance and end-of-life obligations. The ideal candidate can bring structure to ambiguity, broker dependencies across organizational boundaries, escalate with clarity, and hold a program together when the blockers sit outside their own span of control.
This is a senior-level role. It is expected to operate with minimal direction and to interface directly with engineering leadership.
Requirements
A strong candidate should demonstrate experience in most of the following areas:
Managing infrastructure, cloud, platform, or enterprise systems programs end to end
Cloud migration and data centre exit work — AWS migrations, workload moves, decommissioning, hybrid states
Database programs — engine migrations, version upgrades, replication, disaster recovery
End-of-life and lifecycle remediation with hard vendor or support deadlines — operating systems, hypervisors, caching layers, runtimes, database versions
Resilience and disaster recovery — failover design rollout, multi-region DR, recovery testing
Identity and access programs — SSO consolidation, identity provider migration, access review automation, privileged access
Security and compliance-driven delivery — PCI-DSS, SOX, business continuity, vulnerability management, audit remediation with dated obligations
Platform and architecture programs — domain services, service mesh, event bus, shared libraries, API modernization
Coordinating across infrastructure, security, database, network, DevOps, QA, product, and vendor teams
Managing dependency chains where the blocker sits in another team or another portfolio
Driving cross-functional execution through milestones, RAID, dependency registers, and escalation
Using Jira and Confluence as a genuine system of record for execution, documentation, decisions, and stakeholder visibility
Using AI tools to improve productivity, summarize information, draft reports, identify gaps, and reduce manual effort
Communicating clearly with both engineering teams and executive stakeholders, including CIO and CTO level reporting
Preferred: experience in financial services, payments, or another regulated environment, and familiarity with the rigour required for change management and compliance evidence.
Benefits
- 5 Days Working
- One Complimentary Meal per Day
- Internet Reimbursement
- Gym Reimbursement
- Group Medical Insurance
- Mental Health support benefits
- Relocation Assistance (if Applicable)
Skills Required
- 5+ years of experience in technical project management, preferably in technology or financial services
- Bachelor's degree in Computer Science, Engineering, Project Management, or a related field, or equivalent practical experience
- Proficiency with project management tools such as Jira and Confluence
- Strong organizational skills
- Excellent communication abilities
- Basic understanding of system architecture, software development lifecycle, and cloud technologies
- Ability to work in a remote, fast-paced environment
- Financial services industry or highly regulated environment experience
- Familiarity with Agile methodologies and experience with Agile teams
- Strong analytical and problem-solving skills
- Ability to influence stakeholders at all levels
- Leadership and adaptability in a remote environment
Priority (prioritycommerce) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Priority (prioritycommerce) and has not been reviewed or approved by Priority (prioritycommerce).
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Healthcare Strength — Core coverage includes medical, dental, and vision, with added mental‑health support via Lyra. Feedback suggests these elements create a solid baseline rather than a bare‑bones package.
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Retirement Support — A 401(k) with company match is part of the offering. Feedback suggests confirming match formula and vesting to understand the plan’s full value.
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Leave & Time Off Breadth — Time‑off policies include unlimited PTO after the first year in many roles. Feedback suggests this flexibility is valued even as usage norms can differ by team.
Priority (prioritycommerce) Insights
What We Do
Priority is for leaders who want to challenge tradition and drive impact, no matter their title or industry. We combine payables, merchant services, and banking and treasury solutions into one unified commerce engine — so leaders are primed to accelerate cash flow and optimize working capital.
