SUMMARY
Reports to the Zone Director but also has a dotted line responsibility to the Regional Retailer Development Manager. This is the Zone frontline position to strengthen the retailer body and is the Zone-level champion of individual dealer planning.
PRIMARY RESPONSIBILITIES
- Fills open points by identifying strong performers with good capital, good facilities that are properly located and experienced management teams and solid processes. In conjunction with the Regional Vice President (RVP) and Zone Director (ZD), selects retailer candidates.
- Upgrades or replaces poor-performing retailers through buy/sells, capital infusion, or upgrade in personnel.
- Consults with retailers to develop facility improvement/development plans with support from Facility Funding Programs.
- With assistance from the Regional Market Development Administrator and/or Zone Operations Specialist, gathers the documents from the retailer candidates that are necessary to obtain Subaru of America (SOA) approval.
- Works with the District teams and Regional Retailer Operations Manager to improve the financial results at loss and low profit/low return retailers. Tracks action items via Planning for Success (PFS) and ensure that the district team is following up on the retailer commitments. Tracks District-level progress against the actions of PFS.
- Ensures adequate paper trail to include PFS sheets and contact reports to document and support a legal action, if needed.
- Launches a new retailer and ensures that the retailer understands Subaru programs, has a launch advertising plan (tracking/reporting should be handled by the Zone Marketing and/or District team), receives the right inventory mix and level to achieve the targeted sales objectives during the first six (6) months, and completes any commitments made to the Subaru franchise.
- Works to ensure that all Zone Retailer Sales & Service Agreements are current and not expired unless for Legal Action
ADDITIONAL RESPONSIBILITIES
- Assists the ZD in identifying the top five (5) actions in each District to strengthen the retailer body; ensures that they are incorporated into the District PFS reports. Prepares monthly report on the progress of the top Zone actions to the Region.
QUALIFICATIONS
- Bachelor's Degree required
- At least 10-12 years required
- Strong expertise in the ability to review, interpret, and analyze retailer financial statements and records, including iEXAM and Oracle Business Intelligence (OBI) reports, in order to make appropriate recommendations to retailer and/or management.
- High level of organization and time management skills; very successful at handling multiple priorities.
- Exceptional communication skills; articulate with ability to "think on your feet," expertly present to an audience in person and on paper and effectively listen and recognize the value of others' perception. Initiates open dialogue and candid discussions.
- Strong interpersonal and leaderships skills; respectful, positive, and professional demeanor. Ability to be a team player with excellent negotiation and mediation skills and ability to initiate the exchange of ideas.
- Outstanding customer focus skills; ability to maintain customer-first, ethical, and positive/productive relationships.
- Excellent at managing and adapting to change; flexible, creative, and brings innovation to job. Ability to anticipate and act proactively and influence others to adapt. Ability to be a risk taker and problem solver, show excellent judgement, commit to self-improvement, and seek out and successfully use feedback.
- Ability to display strong passion and drive; energetic, projects a strong positive presence, and committed to the job. Ability to motivate, inspire, and empower others while being cooperative and reliable.
- Ability to work with retailers, architects, and contractors to ensure that retailer construction projects (new or retrofit) meet Phase II Signature Facility Image Requirements to include exterior, interior, and signage.
Must possess a valid driver's license and maintain a driving record that is acceptable or probationary under the SOA Driving Record Evaluation Criteria Policy. Must be approved as an "Authorized Driver" by Risk Mgmt. to operate company vehicle prior to vehicle operation.
70% Travel Required throughout the zone.
EDUCATION/EXPERIENCE REQUIREMENTS:
- 4-year college degree (BA, BS) and 8-10 years' experience
COMPENSATION: The recruiting base salary range for this full-time position is $118200 - $165000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M2)
WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:
Total Rewards & Benefits:
- Medical, Dental, Vision Plans
- Pension, Profit Sharing, and 401K Match Offerings
- 15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays
- Tuition Reimbursement Program: $15,000 yearly benefit
- Vehicle Discount Programs
Learning & Development:
- Professional growth and development opportunities
- Direct partnership with senior leadership
- Formal Mentorship Program
- LinkedIn Learning License
Visit our Careers landing page for additional information about our compensation and benefit programs.
ABOUT SUBARU
Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.
Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.
Skills Required
- Bachelor’s degree or four-year college degree
- At least 10–12 years of experience
- 8–10 years of experience
- Expertise reviewing, interpreting, and analyzing retailer financial statements and records
- Experience using iEXAM and Oracle Business Intelligence reports
- Strong organization and time management skills
- Exceptional written, verbal, presentation, listening, and communication skills
- Strong interpersonal, leadership, negotiation, mediation, and teamwork skills
- Customer-focused and ethical relationship management skills
- Ability to manage change, solve problems, exercise judgment, and influence others
- Ability to work with retailers, architects, and contractors on construction or retrofit projects
- Valid driver’s license and acceptable driving record
- Ability to obtain Authorized Driver approval and operate a company vehicle
- Willingness to travel 70% throughout the zone
What We Do
The Subaru Family, by our definition, goes far beyond our family of products. It includes one of our greatest assets – our employees – as well as our Subaru family of owners, retailers, and business and community partners. We treat each other like family because we are family. Since the early days of the company, we have worked to create a culture where employees are encouraged to be themselves and are supported by everyone around them. The Subaru Love Promise is our vision to show love and respect to all people at every interaction. We believe that our differences make us stronger. These experiences allow us to learn from each other, offer unique ideas, add value as team members, which ultimately, allows us to grow our business opportunity and personal lives.
