Zonal Business Manager

Posted 2 Days Ago
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2 Locations
In-Office or Remote
Senior level
Information Technology • Mobile
The Role
Leads zonal sales and distribution operations by managing Territory Sales Managers, distributors, and sales teams. Sets performance objectives, monitors KPIs, ensures route-to-market and distribution compliance, drives revenue, subscriber, dealer, and numeric distribution targets, and provides reporting and market intelligence. Responsibilities also include recruitment, staff development, training, distributor capability building, promotional execution, representation, and change management within an FMCG environment.
Summary Generated by Built In
Responsibilities

Role and Responsibilities

Leadership - Should be able to provide leadership to a team of Territory Sales Managers, and Distributor Sales people by setting SMART objectives with clearly set review mechanisms on both individual and team performance.

Trade management Routines - Ensure compliance with best practices in distribution as recommended in the route to market. Ensure correct application of distribution processes and procedures and control the quality of process implementation. Recommend possible improvements in the distribution channels.

Key Performance Indicators - Responsible for coordinating and directing individual and team effort to the delivery of set performance indicators for the Territory Sales Managers in line with group benchmarks for such systems.

Staff Management - Effectively manage a team assigned to him/her in accordance with their defined roles and responsibilities to meet the company objectives. Be able to review staff performance, interview, recruit and develop staff in line with company policy / standards and disciplinary procedures. Hold regular meetings with TSMs.

Reporting - Preparation of timely and accurate management reports to reflect the performance of TSMs in line with company objectives and set operational benchmarks on both team and individual targets.

Distributor Management - Manage the performance of distributors and mobilize distributor capability to invest and execute adequately and according to set benchmarks.

Representation - Should ably represent his section in both departmental and interdepartmental meetings for advancement of distribution agenda within the company. He/she should be able to extend such representation to the market place.

Training - Provide on the Job training to TSMs, Sales Agents and Distributors so that capability to execute is enhanced at all times.

Delivery Chain - Effectively utilize the distribution structures and their sales channels to drive sales through various promotional activities.

Market Intelligence - Provide regular market intelligence and competitor developments to the management. Be able to adopt and adapt to changing environment and priorities in accordance with company objectives.

Key Performance Standards

  • Achieve revenue targets

  • Ensure route productivity

  • Achieve subscriber targets

  • Achieve numeric distribution targets

  • Achieve EVD dealer trading targets

  • Implement planned training programs

  • Maintain a motivated team

  • Timely and analytical reporting

  • Implement visibility standards

Qualifications

Education: Bachelor's Degree in Business Administration/Marketing or any related discipline.

Experience: At least 4 years in a sales & distribution environment. Minimum 5 years management position within FMCG

Personal Skills & Qualities

  • Strong Interpersonal Skills

  • Strong People Management Skills

  • Focused on getting the desired result

  • Strong advocate of change management

  • Strong communicator

Skills Required

  • Bachelor's degree in Business Administration, Marketing, or a related discipline
  • At least 4 years of experience in a sales and distribution environment
  • Minimum 5 years in a management position within FMCG
  • Strong interpersonal skills
  • Strong people management skills
  • Results-oriented mindset
  • Change management advocacy
  • Strong communication skills
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The Company
16,118 Employees
Year Founded: 2010

What We Do

Airtel Africa is a leading provider of telecommunications and mobile money services, operating in 14 countries across sub-Saharan Africa, offering mobile voice, data, and financial services.

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