Soaring through the treetops is how you'll spend your day, making life-long memories along the way! Imagine a rewarding job, working with the nicest people, surrounded by the best views Gatlinburg has to offer! Our award-winning theme park creates unique outdoor experiences at the top of the Smoky Mountains and we want YOU to be a part of it!
Anakeesta is seeking Zipline Guides to lead and our guests and ensure they have an exciting and safe experience while visiting our Dueling Adventure Zipline. Teamwork is crucial in maintaining a motivating, enjoyable work environment and our Guides are responsible for thoroughly following safety procedures and should provide exceptional customer service. Our Zipline Guides get to experience all the beauty and splendor of the Smokies as they glide above the mountains – it's the perfect role for adrenaline enthusiasts!
Responsibilities
- Inspections of the zipline course and PPE; cables, platforms, harnesses, helmets, gear, etc. daily
- Ensure that all areas of the ziplines are free from any obstruction, safe, clean and report any issues and findings immediately to the Adventure Manager
- Outfit guests in proper PPE according to Anakeesta safety guidelines
- Give engaging and informative safety presentations to guests prior to each trip
- Safely and efficiently guide groups of guests (11+) through the ziplines
- Manage tour timing to meet operational time requirements
- Always adhere to company policies and procedures
- Other duties as assigned
Qualifications
- Never been on a zipline before? No prior experience needed! Anakeesta's training will teach you everything there is to know from safety, inspections, guest facilitation, and up to date safety standards.
- This is a physically demanding job, and you must enjoy working outside in all weather conditions.
- Should be able to project voice loudly to provide instructions to staff and guests
- Available to work days, nights, weekends and holidays
Physical Requirements
- Able to lift 50 lbs.; can push, pull, grasp, lift, kneel, stoop, climb, balance, crouch, crawl and stand for long periods of time.
- Must be able to pull another individual up to 300 feet on a zipline.
- Must be able to work at heights up to 100 feet
- Must weigh between 70-270 lbs for the zipline harness
- Manual dexterity to secure harnesses
- Must be able to stand and/or walk for long periods of time
Perks
- Work with an enthusiastic team and create lasting memories
- Free parking
- Competitive pay
- Paid time off
- Medical, dental, and vision Insurance
- Life insurance
- 401K
- Free admission for employees and their immediate family
- Employee discounts on food and merchandise
- Generous pass exchange program with area attractions
Skills Required
- No prior zipline experience required; employer-provided training is available.
- Must enjoy working outside in all weather conditions.
- Must be able to project voice loudly to provide instructions to staff and guests.
- Must be available to work days, nights, weekends, and holidays.
- Must be able to lift 50 pounds.
- Must be able to push, pull, grasp, lift, kneel, stoop, climb, balance, crouch, crawl, and stand for long periods.
- Must be able to pull another individual up to 300 feet on a zipline.
- Must be able to work at heights up to 100 feet.
- Must weigh between 70 and 270 pounds for the zipline harness.
- Must have manual dexterity to secure harnesses.
- Must be able to stand and/or walk for long periods.
What We Do
Anakeesta is an award-winning mountaintop adventure park rising 600 feet above downtown Gatlinburg, Tennessee. Spread across 90+ acres of Smoky Mountain forest, it pairs sweeping views with treetop adventures, family dining, and year-round events designed for memory-making days. Through thoughtfully designed attractions and natural beauty, Anakeesta seeks to inspire a lasting sense of wonder and appreciation for the magic that is in the mountains.
