WildSide MegaZip Zipline Guide

Posted Yesterday
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37863, Pigeon Forge, TN, USA
In-Office
Entry level
Events • Retail • Travel • Hospitality
The Role
Guide zipline tours by inspecting courses and safety equipment, fitting guests with PPE, delivering safety briefings, and leading groups through the course. Maintain safe, clean operating areas, report issues, manage tour timing, follow company procedures, and provide excellent guest service. The role requires outdoor work in all weather, physical strength, climbing and balancing ability, and availability for varied shifts, weekends, and holidays.
Summary Generated by Built In

Hey adventure seeker! Ready to work at the most epic gig in the Smokies? Come join the crew at WildSide, home to the longest zipline in the entire United States! That’s right, we’re talking about flying across 900 acres of mountain terrain, dropping over 1,000 feet in elevation on our Mega Zip. The views? Absolute next level. The vibes? Immaculate. 

We’re on the hunt for Zipline Guides to help our guests ride the ultimate high while keeping things safe and smooth. You’ll be leading adrenaline junkies through an unforgettable experience, soaking up those jaw-dropping vistas every single day. 

Teamwork’s the name of the game here—whether you’re harnessing up guests, double-checking safety gear, or just sharing some epic stories, we thrive on good energy and top-notch customer service. If you’re stoked about adventure, love working with awesome people, and want to make memories in the heart of the Smoky Mountains, this is your calling. 

So, what do you say? Ready to glide into the coolest job ever? Let’s send it! 



Responsibilities 

  • Inspections of the zipline course and PPE; cables, platforms, harnesses, helmets, gear, etc. daily 

  • Ensure that all areas of the ziplines are free from any obstruction, safe, clean and report any issues and findings immediately to management 

  • Outfit guests in proper PPE according to WildSide safety guidelines 

  • Give engaging and informative safety presentations to guests prior to each trip 

  • Safely and efficiently guide groups of guests (20+) through the ziplines 

  • Manage tour timing to meet operational time requirements 

  • Always adhere to company policies and procedures 

  • Other duties as assigned 

Qualifications

Qualifications 

  • Never been on a zipline before? No prior experience needed! WildSide’s training will teach you everything there is to know from safety, inspections, guest facilitation, and up to date safety standards. 

  • This is a physically demanding job, and you must enjoy working outside in all weather conditions. 

  • Should be able to project voice loudly to provide instructions to staff and guests 

  • Available to work days, nights, weekends and holidays 




Physical Requirements 

  • Able to lift 50 lbs.; can push, pull, grasp, lift, kneel, stoop, climb, balance, crouch, crawl and stand for long periods of time. 

  • Must be able to pull another individual up to 300 feet on a zipline. 

  • Must be able to work at heights up to 100 feet 

  • Must weigh between 70-270 lbs for the zipline harness 

  • Manual dexterity to secure harnesses 

  • Must be able to stand and/or walk for long periods of time 

Perks  

  • Work with an enthusiastic team and create lasting memories 

  • Free parking 

  • Competitive pay 

  • Free admission for employees and their immediate family 

  • Employee discounts on food and merchandise 

  • Generous pass exchange program with area attractions 


If you believe you meet the qualifications above and have an interest in joining the WildSide team, we would love to receive your application. Upon application you will be directed to a link where you will create an account to apply – it's super easy and we will contact you shortly after applying! 

Skills Required

  • Must be able to work outdoors in all weather conditions
  • Must be able to project voice loudly to provide instructions
  • Must be available to work days, nights, weekends, and holidays
  • Must be able to lift 50 pounds
  • Must be able to pull another individual up to 300 feet on a zipline
  • Must be able to work at heights up to 100 feet
  • Must weigh between 70 and 270 pounds for the zipline harness
  • Must have manual dexterity to secure harnesses
  • Must be able to stand and/or walk for long periods
  • Prior zipline experience
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The Company
Year Founded: 2017

What We Do

Anakeesta is an award-winning mountaintop adventure park rising 600 feet above downtown Gatlinburg, Tennessee. Spread across 90+ acres of Smoky Mountain forest, it pairs sweeping views with treetop adventures, family dining, and year-round events designed for memory-making days. Through thoughtfully designed attractions and natural beauty, Anakeesta seeks to inspire a lasting sense of wonder and appreciation for the magic that is in the mountains.

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