ZEO Success Partner

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Fintech • Internet of Things • Payments • Software
Our mission is to power the world’s best companies to win in the Subscription Economy.
The Role
Serve as a strategic HR Business Partner advising leaders on people and talent strategies, performance, leadership development, succession planning, organizational growth, employee lifecycle and relations, engagement and retention using people-data, enable talent development and learning, promote inclusive culture, and drive HR projects and operational excellence.
Summary Generated by Built In
About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We are looking for an HR Business Partner to serve as a trusted advisor to leadership, driving people initiatives that enable business success and growth.

You’ll:

  • Develop and execute people and talent strategies aligned with business goals
  • Partner with leaders on performance, leadership development, and succession planning
  • Support organizational growth through team planning and role clarity
  • Manage employee lifecycle activities, including employee relations and engagement
  • Use data insights to improve engagement and retention
  • Enable talent development programs and learning initiatives
  • Promote inclusive culture and leadership behaviors
  • Collaborate with HR COEs and regional teams for consistent HR delivery
  • Drive and support HR projects and operational excellence
About You
  • 6-8 years of progressive HR experience, with exposure to HR Business Partnering or closely related roles.
  • Experience supporting leaders and teams in a hi-tech or product-based organization.
  • Demonstrated ability to advise and influence leaders across organizational levels.
  • Strong data-driven mindset, with experience using people's insights to diagnose issues and inform solutions.

Nice to haves:

  • Demonstrated ability to manage multiple priorities effectively in a dynamic, fast-changing environment while maintaining attention to detail.
  • Comfort working with ambiguity and evolving business needs, with a solution-oriented and adaptable approach.
  • Experience balancing strategic thinking with hands-on execution of HR initiatives.
The Team

The HR Business Partner (ZSP) is part of the ZEO Success team, acting as a strategic partner to business leaders. The team focuses on aligning people strategies with business goals, driving organizational effectiveness, and fostering a high-performance, inclusive culture.

Working at the intersection of business and HR, the team collaborates closely with HR Centers of Excellence (Talent, Total Rewards) and regional partners to deliver consistent, scalable HR programs across the employee lifecycle. This is a hybrid role based in Bangalore, supporting a dynamic, fast-growing environment.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

  • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
  • Medical, dental, and vision insurance
  • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
  • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
  • Learning & development stipend to support ongoing growth
  • Opportunities to volunteer and give back, including charitable donation matching where available
  • Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

  • Collaborate deeply across teams and regions
  • Learn constantly and iterate often
  • Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).

Skills Required

  • 6-8 years of progressive HR experience with exposure to HR Business Partnering or related roles
  • Experience supporting leaders and teams in a hi-tech or product-based organization
  • Demonstrated ability to advise and influence leaders across organizational levels
  • Strong data-driven mindset with experience using people insights to diagnose issues and inform solutions
  • Ability to manage multiple priorities effectively in a dynamic environment
  • Comfort working with ambiguity and evolving business needs
  • Experience balancing strategic thinking with hands-on execution of HR initiatives

Zuora Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zuora and has not been reviewed or approved by Zuora.

  • Parental & Family Support Parental leave is described as up to six months of fully paid time for all parents globally, signaling a standout family support policy. Feedback suggests this benefit is a prominent part of the package.
  • Leave & Time Off Breadth Time off offerings include flexible or unlimited PTO for U.S. salaried roles, wellness days, and a company‑wide winter break. Feedback suggests the breadth of options supports meaningful time away when teams enable it.
  • Equity Value & Accessibility Equity programs such as RSUs and an ESPP with a discount are highlighted as meaningful components of total rewards. Feedback suggests these ownership programs enhance perceived competitiveness across several roles.

Zuora Insights

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The Company
HQ: Redwood City, CA
1,500 Employees
Year Founded: 2007

What We Do

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for customers, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first (building ongoing relationships instead of one-time product sales) and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

Why Work With Us

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly. Our people, whom we call “ZEOs" are empowered to take on a mindset of ownership and work together in collaboration to make what’s next possible for our customers, community and the world.

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