At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job Summary
* The Client Solutions Technical Specialist is customer and sales facing, pre-sales technologist that acts as a value-added technical advocate for CDW sellers and customers. The Technical Specialist is responsible for understanding customers' business requirements as they pertain to client or end-point technologies (including devices such as notebooks or desktops, hardware components, software, operating systems, etc.), qualifying opportunities and creating designs that match the requirements with appropriate products, managed and professional services. The Technical Specialist has subject matter expertise of endpoint or client solutions and has a basic awareness of adjacent technology solutions. In addition, a Technical Specialist is competent at positioning implementation services within their line of business (LOB).
* What you'll do
* Collaboratively work with Account Managers, Presales Account Executives, ISA's and FSA's and Partner stakeholders to identify and facilitate opportunities
* Provide weekly/monthly/quarterly sales forecasting and visibility activity by keeping a current pipeline using forecasting tools
* Work with sales management to identify specific behaviors, knowledge, and skill areas for focus and evaluation for development of the general Account Manager audience
* Present logical and well-organized arguments, data, and concrete business examples
* Clearly explain relevant facts, effectively distinguish product offerings from competitors, offer product configuration / pricing / program assistance, and present a well-prepared compelling case to the customer for purchase of Product Line solutions
* Attain quarterly and annual sales quota
* Conduct high level conversations and training presentations
* Consistently build and deliver on account and opportunity pipeline
* Drive sales and profitability for a specific product line
* Follow-up on and qualify leads
* Generate new business opportunities to grow pipeline
* Identify key decision makers and manage the sales process
* Increase rapid acceptance of the Product line through: Developing a thorough understanding of the portfolio, defining and articulating a strategy and solution by customer or vertical, partnering with other teams to align horizontal solutions with key accounts
* What we expect of you
* Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related technical field
* At least 3 years of related work experience in a technical solution focused role, including experience in presales engineering and/or sales in a Systems Integrator, OEM, or similar environment
* Preferred skills, experience, and qualities needed
* 2 years of experience in pre-sales engineering and/or sales in a Systems Integrator, OEM, or similar environment
* Relevant certifications in client device hardware and software
* Certifications in one or more OEMs.
* 3 years of experience in pre-sales engineering and/or sales in a Systems Integrator, OEM, or similar environment.
* Relevant certifications in area of specialty.
* 2 years billable consulting experience.
* 2 years of experience with leading teams in a client or consulting project environment.
* 2 years of experience with Client, OEM or VAR based partner management.
* Demonstrated experience in the selling and delivery of multi-million-dollar enterprise-size, complex projects. Pay range: $66,000 - $97,200 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
What the Team is Saying
CDW Compensation & Benefits Highlights
How does CDW ensure its pay and bonus plans are competitive?
CDW supports competitive pay and bonus plans through a broad total rewards approach that combines performance-focused compensation, strong benefits, long-term financial support, and the stability of a large established company.
- Total rewards philosophy: CDW’s compensation approach is built around more than base salary alone. Its ESG report says the company uses competitive compensation and performance-focused pay practices designed to reward excellence and support coworkers’ professional and financial growth. That philosophy is reinforced by a broader total rewards package that supports physical, emotional, financial, and social wellbeing.
- Performance-based pay and incentives: CDW explicitly describes its pay practices as performance-focused, indicating that compensation is designed to recognize strong individual contribution and results. Employee feedback also points to meaningful earning potential in some roles, along with merit increases and incentive opportunities, especially in performance-driven functions.
- Structured compensation components and financial support: CDW strengthens compensation competitiveness through multiple financial programs beyond salary. These include a 401(k), employee stock purchase plan, life insurance, disability coverage, accident-related insurance, and charitable gift matching. Together, these programs help support both short-term financial needs and longer-term financial security. CDW also connects compensation to career growth through its Global Career Framework, which helps employees see how advancement and future opportunities fit into the broader organization.
- Benefits as part of total compensation: Benefits are a major part of CDW’s competitive rewards story. The company offers healthcare, parental leave, adoption support, wellbeing resources, commuter benefits, legal assistance, and tuition reimbursement, among other offerings. Its ESG report also notes that in 2023 CDW made additional investments by reducing the benefits waiting period for new hires and increasing paid leave for primary parental caregivers and bereavement. Employees frequently mention benefits, PTO, flexibility, and job stability as strengths of the company’s overall package.
- Scale and stability: CDW’s size and market position also reinforce its ability to offer competitive rewards. As a Fortune 500 and S&P 500 company with about $21 billion in annual net sales and ~15,100 coworkers, CDW has the scale to provide broad benefits, structured pay programs, and long-term stability.
- External signals: Employee feedback points to several strengths in CDW’s rewards package, including mentions of generous compensation, strong benefits, stock options, merit increases, and financial stability. While compensation experiences can vary by role, reviews consistently suggest that benefits and overall package strength are important parts of CDW’s employer value proposition.
Bottom line: CDW supports competitive pay through a well-rounded total rewards model that combines performance-focused compensation, strong benefits, financial protection, and long-term career stability. It is especially well positioned for employees who value comprehensive benefits, growth opportunities, and the backing of a large, established technology company.
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What We Do
CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Why Work With Us
Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.
