CDW
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The Business Development Manager is responsible for driving growth in the Corporate segment by targeting high-visibility corporate accounts, understanding C-level clients' needs, and coordinating with sales teams to develop solutions that align with customer demands. This role involves building strong relationships, applying project management techniques, and influencing procurement departments to capture business opportunities.
The Microsoft Business Development Manager at CDW is responsible for driving growth by leveraging Microsoft partnerships. This role involves optimizing opportunities, developing strategies, managing customer relationships, and providing updates on business development activities. Responsibilities include collaboration with sales teams, market trend analysis, and representation at industry events.
The Printer Technician will provide support for print devices and Video Teleconferencing equipment, including installation, troubleshooting, and repair. This role involves managing service tickets, leading projects, liaising with clients, maintaining customer and vendor relationships, and ensuring compliance with services and metrics while mentoring junior staff.
The Unified Communications Engineer will lead training initiatives, provide subject matter expertise on communication solutions, and support internal teams and customers with expert knowledge. Responsibilities include coaching team members, responding to RFP technical questions, and maintaining certifications in Unified Communications.
Provide second-level desktop support for coworkers and contractors, including troubleshooting operating systems and applications, managing incidents and requests, and participating in desktop-related projects like configuration and hardware refreshes.
The Printer Technician will provide support for print devices and VTC equipment, including installation, configuration, troubleshooting, and repair. Additionally, the role involves managing service tickets, overseeing projects, maintaining vendor and customer relationships, and ensuring SLA compliance.
The Field System Administrator provides support to the SMIT Program, managing day-to-day operations of print and VTC equipment, mentoring team members, and acting as a liaison with clients and vendors. Responsibilities include troubleshooting, managing service tickets, leading projects, and ensuring customer satisfaction while maintaining communication with management and third parties.
The T2 UC Engineer is responsible for managing and supporting voice, video, and data communication systems, including IP-based call center solutions. Duties include planning, designing, implementing, and maintaining telephony and collaboration systems, troubleshooting complex hardware/software issues, and ensuring high-quality deliverables throughout the project lifecycle.
The Desktop Engineer will lead the implementation and deployment of the 1E application, assess and monitor end-user experiences, integrate with Splunk and SCCM, and develop strategies for service improvement and compliance. They will also provide technical support, train users, and leverage analytical tools to optimize performance in IT operations.
The Managed Services Specialist for Collaboration at CDW focuses on pre-sales solution design, collaborates with various sales professionals, and develops strategic relationships. Responsibilities include proposing managed services solutions, conducting technical training, and articulating the value of services to clients.
The Senior Client Success Specialist at CDW is responsible for advocating for clients to ensure they achieve strategic business outcomes and derive maximum value from managed cloud services. This role involves building strong relationships, driving client satisfaction, managing client portfolios, analyzing data for ROI, and collaborating with internal teams to address client needs.
As a Commissions Analyst at CDW, you will ensure accurate commission payments to Sales colleagues by investigating inquiries related to commissions, adjustments, and invoices. Your responsibilities also include identifying process improvements and maintaining strong communication with various departments and leadership.
The Ops Analyst for Managed Services at CDW is responsible for technical support and service delivery, managing customer interactions, monitoring systems, producing operational documentation, and analyzing service performance to identify areas for improvement.
The Knowledge Lead at CDW will oversee the CWS Knowledge Program across platforms, manage knowledge assets, create content, support self-service solutions, collaborate with subject experts, audit documents for accuracy, and leverage data insights to improve knowledge management processes.
The Business Transformation Process Analyst at CDW works closely with stakeholders to assess current business processes, identify improvement opportunities, and develop business cases for future initiatives. Key responsibilities include data collection and analysis, facilitating workshops, creating workflows, and supporting project alignment with organizational strategies.
The Business Transformation Process Analyst will analyze data, create process workflows, identify improvement opportunities, engage stakeholders, perform root cause analyses, support business case development, and facilitate workshops. The role focuses on enhancing business operations to increase efficiency and effectiveness, requiring strong analytical skills and communication abilities.
The Business Transformation Process Analyst at CDW will analyze data to validate business opportunities, create process workflows, and engage stakeholders to identify bottlenecks. They will support the development of business cases and implementation plans, facilitating workshops to capture future state requirements and aligning project goals with organizational strategies.
The Business Transformation Process Analyst role involves leveraging business workflows, data analysis, and stakeholder engagement to identify improvement opportunities and develop business cases for efficiency and effectiveness within the organization.
The Business Transformation Process Analyst will analyze current business processes, gather data, and develop business cases for improvements. Key responsibilities include data analysis, process workflow creation, stakeholder engagement, and business case development to enhance efficiency and support organizational strategies.
The Business Transformation Process Analyst will analyze business processes, identify improvement opportunities, perform quantitative and qualitative analysis, facilitate workshops, develop business cases, and align project objectives with organizational strategies while collaborating with stakeholders to enhance operational efficiency.
