Yardi Support Specialist

Posted 9 Hours Ago
Be an Early Applicant
Addison, TX, USA
In-Office
Entry level
Real Estate
The Role
Provide phone and email support for properties using Yardi and related programs. Coordinate closings, reconcile rent roll and accounts receivable discrepancies, review pre-close reports, and support accounting corrections. Maintain training schedules, prepare and deliver technical training, update training materials and Yardi procedures, and conduct lease and property file audits. Assist with acquisition and disposition setups and travel overnight as needed.
Summary Generated by Built In
Overview

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling and financially rewarding workplace!


What Highmark can do for YOU:

  • Help you achieve your goals by continuous professional development and regular career progression sessions
  • Competitive pay for the market
  • Monthly bonus opportunities for all site associates
  • 30% associate rent discount
  • Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
  • Company-provided life insurance, short term and long term disability coverage
  • Flexible Spending accounts
  • 401(k) eligibility after 90 days, with 4% Highmark match
  • Professional Certification & Tuition reimbursement
  • Vacation, Sick and Personal Time off available to use after 90 days
  • 10 paid holidays
  • Paid parental leave
Responsibilities

What your day to day might look like:

  • Provide daily phone and email support for properties regarding Yardi and other technical programs
  • Coordinate timely weekly and month-end closings and perform reviews of data submitted
  • Perform reconciliations, research and troubleshoot discrepancies as related to the rent roll and accounts receivable
  • Review pre-close reports, distribute correction notices and ensure completion of corrections by month-end close deadline
  • Work with accounting personnel to resolve on-site accounting discrepancies
  • Maintain training calendar working with other departments with training needs
  • Schedule, prepare classroom facilities and conduct training of all technical classes
  • Create or modify training materials for web-based and live training classes
  • Coordinate the implementation and update of Yardi policies and procedures as revised with the communities
  • Lead lease file audits during due diligence; perform rent roll set up and assist in acquisition setups and dispositions
  • Perform property file audits and re-audits as needed
Qualifications

Qualifications:

  • On-site experience and previous bookkeeping required
  • Extensive experience with Yardi, on-site accounting processes and controls
  • Microsoft office skills - Word, Excel, and PowerPoint
  • Possesses excellent writing and communication skills, including proper grammar and email etiquette
  • Ability to speak in front of groups of people
  • Basic understanding of accounting functions
  • Able to travel overnight as required, approximately 30%
  • Ability to coordinate activities and meet deadlines
  • Ability to collaborate with peers on training and support objectives

#CORP

Req. ID: 2026-9964

Skills Required

  • On-site experience
  • Previous bookkeeping experience
  • Extensive experience with Yardi, on-site accounting processes, and controls
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Excellent writing and communication skills, including proper grammar and email etiquette
  • Ability to speak in front of groups
  • Basic understanding of accounting functions
  • Ability to travel overnight approximately 30% of the time
  • Ability to coordinate activities and meet deadlines
  • Ability to collaborate with peers on training and support objectives
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The Company
HQ: Addison, TX
874 Employees
Year Founded: 2019

What We Do

The Beginning... DALLAS – April 16, 2019 – Milestone Management, one of the largest residential property management firms, announced today the rebranding of the company to Highmark Residential in order to better reflect its commitment to delivering unmatched levels of service across all channels. The rebranding will take place in stages throughout the course of 2019, with a full transition expected across all systems in early 2020. Taking a cue from its name, Highmark Residential will continue to build upon the company’s legacy of dedication to providing the highest level of service to residents, associates and investors focusing on hitting the “high mark” with every interaction. The rebranding to Highmark Residential will be accompanied by a redesigned website, logo, graphics, communications and correspondence. Highmark Residential will continue to be owned by an affiliate of Starwood Capital Group, a leading global private investment firm, which acquired the multi-family management platform in 2017.

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