Writer, Sr Technical

Summary
 We are currently hiring for a Senior Technical Writer to join BlueCross BlueShield of South Carolina. In this role as Senior Technical Writer you will write various internal/external communication materials for the company and subsidiaries, collaborate with business partners, colleagues, and customers to determine types of documentation needed. You will also analyze requirements of project and research/gather information in order to compose technical content of materials.
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we have been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are committed to the same philosophy, consider joining our team!
Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future.
Description
 

Logistics

This position is full time (40 hours/week) Monday-Friday and will have a hybrid schedule for South Carolina applicants after training.

What You Will Do:

• Plans, designs, researches, writes, and edits a range of internal/external communications materials for the company and subsidiaries. Materials include but not limited to user guides, ISO and other standard format procedure manuals, responses to RFI/RFPs, white papers and reports, presentations, etc. Edits copy, proofs design, and assists with design direction of materials. Coordinates printing and distribution (internal/external) of said materials.
• Organizes, develops, composes/prepares clear, concise, and readable written text, graphics, and charts/diagrams, and coordinates layout and material organization. Delivers final product and ensures final product is professional in appearance and meets all policy standards and internal/external requirements.
• Works with business partners, colleagues, customers, etc., to identify business needs. Analyzes project requirements to determine types of documents needed. Partners with and interviews subject matter experts(SMEs) in technical, operational, and support areas to collect/gather, and interpret information and compose technical content. Researches and identifies available reference sources to successfully complete projects. Ensures that all guidelines are met with respect to proper usage of logos and brands.
• Develops documentation project plans and timelines. Tracks projects and maintains high level of customer service with customers. Ensures appropriate staff and management are informed of project status.
• Maintains best practices documentation for internal/external use. Maintains corporate history knowledge base as well as routine material generated for executive and board meetings. Prepares monthly/weekly reports for management regarding all plan development activities to include completed items and incomplete/pending items.

To Qualify for This Position, You Will Need:

• Bachelor's
• 4 years of communications experience to include business technical writing, various writing style standards.

What We Prefer:

• Docusign experience.
• General workflow knowledge.
• Self-starter.

What We Can Do for You

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.

What to Expect Next

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information. 

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.