Workspace Experience Manager

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software
The Role
Own end-to-end in-office employee experience for a 250+ seat Bangalore office, managing vendors, cafeteria, travel desk, procurement, budgets, reporting, and one direct report. Drive space utilization, events, hospitality standards, vendor SLAs, P&L reconciliation, and cross-functional partnerships with People Ops, Finance, IT, and building management.
Summary Generated by Built In
About the job

Who are we?
RZR Global is an AI-driven company specializing in mobile advertising solutions designed to fuel revenue growth. We leverage AI to discover audiences in a privacy-first environment through trillions of contextual bidding signals and proprietary behavioral models. Our audience engagement platform includes creative strategy and execution. We handle 5 million mobile ad requests per second from over 10 billion devices, driving performance for both publishers and brands. We are headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC.

Role Overview

RZR’s new Bangalore office at Tablespace Towers is a flagship investment in our culture, talent brand, and employee experience. With 250+ seats and rapid growth, our workspace must operate as a strategic asset—not merely a facility.

The Workspace Manager owns the end-to-end in-office employee experience: from arrival to departure, every touchpoint, every day. This role manages a complex portfolio of vendors, budgets, stakeholders, and operational rhythms while continuously raising the bar for quality and belonging. This is an experience ownership role, not a facilities admin role.

Scope includes one direct report and deep cross-functional partnership with People Operations, Finance, IT, and Tablespace building management.

Key Responsibilities

1. Workspace Experience & Environment

  • Own the end-to-end employee journey: onboarding day, daily experience, and offboarding touches
  • Continuously improve all common spaces: collaboration zones, meeting rooms, lounge, reception
  • Ensure the office reflects RZR’s values: visual identity, cleanliness, ambiance, energy
  • Oversee seat planning and utilization across 250+ workstations
  • Lead special initiatives: Friday specials, cultural events, seasonal moments, milestones
  • Deliver a welcoming, high-energy environment for employees and visitors

2. Vendor & Stakeholder Management

  • Own vendor relationships: cafeteria, F&B, housekeeping, security, courier, and others
  • Negotiate and manage contracts/SLAs; run performance reviews and renewals
  • Primary liaison with Tablespace management; escalate and resolve proactively
  • Manage external travel vendor and travel desk operations
  • Serve as the go-to contact for all employee queries on facilities and logistics

3. Food, Cafeteria & Hospitality

  • Own cafeteria operations: menu planning, vendor quality, hygiene, feedback loops
  • Plan weekly Friday specials and monthly features to drive engagement
  • Oversee beverages/snacks: restocking cadence, variety, cost alignment
  • Maintain highest hospitality standards and regulatory compliance

3.Travel Desk & Visa Management

  • Operate the in-house travel desk: bookings, approvals, logistics
  • Coordinate flights, hotels, and ground transport with vendor
  • Support visa applications and travel documentation
  • Maintain travel records, monitor spend, flag anomalies to Finance

4. Stationery, Equipment & Procurement

  • Own inventory of office stationery, supplies, consumables
  • Ensure meeting room readiness: AV, whiteboards, booking processes
  • Track asset lifecycle; coordinate repairs/replacements with IT/Finance
  • Follow vendor empanelment and PO processes

5. Finance, Budget & Reporting

  • Own monthly G&A budget; track actuals vs plan and drive cost efficiency
  • Prepare monthly P&L reconciliation and share with Finance
  • Process vendor invoices and ensure timely clearance
  • Maintain visibility via weekly dashboards and monthly reports
  • Identify savings without compromising experience quality

6.Team Leadership

  • Manage one direct report; provide clear goals, coaching, and feedback
  • Allocate responsibilities for reliable, repeatable execution
  • Develop the coordinator for increasing ownership over time

Required Skills & Experience

  • 8-10 years in office management, facilities, or workplace experience roles; 150+ employee environments preferred
  • Proven vendor management: contracting, SLAs, renegotiations, performance
  • Food/cafeteria or hospitality operations experience is highly preferred
  • Travel desk coordination and business travel logistics
  • Budget ownership: P&L tracking, invoicing, reconciliation
  • Experience with building management/real estate stakeholders
  • Fluent with G-Suite and Excel/Sheets; basic procurement/asset tools
  • Strong interpersonal and cross-functional influence skills
  • High ownership, prioritization, and multi-stream execution
  • Experience managing junior team members
  • Bachelor’s degree in business administration, Hospitality Management, or related field preferred

Skills Required

  • 8-10 years in office management, facilities, or workplace experience
  • Experience in 150+ employee environments
  • Proven vendor management: contracting, SLAs, renegotiations, performance management
  • Food/cafeteria or hospitality operations experience
  • Travel desk coordination and business travel logistics
  • Budget ownership: P&L tracking, invoicing, reconciliation
  • Experience with building management/real estate stakeholders
  • Fluency with G-Suite and Excel/Sheets; familiarity with basic procurement and asset tools
  • Strong interpersonal and cross-functional influence skills
  • High ownership, prioritization, and multi-stream execution capability
  • Experience managing junior team members
  • Bachelor's degree in Business Administration, Hospitality Management, or related field
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The Company
HQ: San Francisco, California
65 Employees

What We Do

RZR powers performance for the world's most ambitious brands through proprietary neural architecture that optimizes across user acquisition, retargeting, CTV, and influencer campaigns as one connected performance system. With four owned-and-operated data centers that process 6M+ queries per second, RZR turns signals into strategy and impressions into impact. Trusted by brands across gaming, consumer, food and beverage, retail, and entertainment. Built on over a decade of performance data and backed by AI and ML experts and industry veterans across offices in San Francisco, New York, London, Bangalore, Beijing, Manila, and Seoul. RZR delivers retention-led growth intelligence: faster, sharper, and built for performance at scale.

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