Workshop & Dispense Manager

Job Title: Workshop & Dispense Manager 
Contract: Full-time
Location: Wakefield (with occasional travel)
Department: Technical Operations
Reports to: VP of Technical Operations & Dispense
Salary: £45–£49k
About Boxbar Tech

Boxbar Tech is the world's first automated self-service drinks solution able to dispense a full drinks menu. We are on a mission to reshape the landscape of bar service at events, venues and within the hospitality sector globally with our one-of-a-kind technology.
For events and venues grappling with unprecedented cost increases and operational inefficiencies, beverage service has never been more vital but at major events it remains defined by long queues, poor quality drinks and low customer satisfaction. We exist to solve this problem!
Our mission is to revolutionise the experience with innovation and a premium level of service that increases service speeds, efficiencies, profits and customer satisfaction levels for our partners. We are proud to work with major events, festivals, venues, sports clubs and hospitality organisations around the world including Live Nation, ASM Global, Oak View Group, LIV Golf, Diageo/Guinness, Levy, Sodexo, Peppermint, Freemans Event Partners, PSG, AEG Presents, Parklife Festival, London Stadium, Birmingham City FC, Ibiza Rocks, Co-op Live, Adelaide Oval and many more.

Role Overview

This is an operational role that creates the foundation for our dispensing equipment strategy. You will own the workshop and supply chain, ensuring equipment availability to enable new/returning machine build and refurbishment plans and deadlines are met. Improving standards and creating SOPs to ensure the reliability and quality of dispense of our incentive-dispense platform are key to this role.
You will lead and shape the workshop and installation team, raising standards and efficiency through impactful leadership and coaching. You will be responsible for organising resources and will be required to assist with the build and refurbishment program during periods of high demand.  

Key Accountabilities

• Health & Safety management
• Standards, documentation & audit processes
• Machine build quality & reliability
• Warranty and return processes
• Transport & deployment logistics
• Stock & supplier management
• Team capability, training and performance 

About you 

The ideal candidate for this role is a hands-on, highly structured operational leader who thrives in building order, reliability and standards from the ground up. They are someone who is just as comfortable on the workshop floor building, testing and fault-finding equipment, creating audit processes, writing standards manuals and reviewing performance data. You should bring strong health & safety discipline, with experience implementing safe systems of work, conducting audits, and ensuring compliance in a live operational environment, and naturally lead by example—setting expectations through your own behaviour.
A background in warehouse, production, engineering, or beverage/dispense operations, you understand the importance of building quality, preventive maintenance, and root-cause analysis to deliver reliable equipment at scale. Proven track record in organising workflows, analytical and calm under pressure, able to plan stock, transport and labour while juggling changing priorities.
Above all, you are a builder, processes and culture, motivated by ownership, accountability and the opportunity to shape the foundations of a growing business


Skills & Experience 

• Proven track record of management in either a field or workshop environment 
• Hands-on mechanical/electrical ability; beer dispense experience.
• Strong H&S understanding with audit/standards experience.
• Strong organisational, planning and analytical skills.
• Transport/logistics coordination experience.
• Full UK driving licence.
  

Why Join Boxbar Tech?

• Help build the operational backbone of a fast-growing drinks tech business.
• Lead a vital working team at the start of Boxbar’s journey.
• Influence quality, reliability and safety across global deployments.
• Major growth opportunities as we scale.

We encourage applicants from all backgrounds to apply, even if you don’t meet every single requirement. If you’re passionate about innovation, technology and changing the game in hospitality and events — we’d love to hear from you.