At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
- You want to lead fleet maintenance operations, improving safety, efficiency, and customer satisfaction
- You enjoy driving performance, managing workflow, and optimising resources to maximise efficiency and deliver consistently high-quality outcomes.
- You thrive in a hands-on environment where your technical expertise, organisation, and accountability are valued.
As a Workshop Controller, you’ll play a critical role in ensuring our fleet maintenance operations run safely, efficiently, and at the highest quality standard. Reporting to the National Maintenance Manager, you’ll coordinate workshop activities, manage throughput, and ensure resources are allocated effectively to maximise vehicle uptime and customer satisfaction.
This role is ideal for someone with a strong technical background who thrives on organisation, accountability, and continuous improvement.
What you'll be doing
- Managing workshop organisation, bay allocation, shift planning, and work scheduling
Coordinating job flow to achieve timely turnaround and first‑time quality repairs
Enforcing standard operating procedures and maintaining high housekeeping standards
Ensuring safety compliance through risk assessments, hazard identification, and lockout/tagout procedures
Monitoring KPIs including turnaround times, quality outcomes, and maintenance efficiency
Controlling maintenance costs through planned maintenance, standard job plans, and OEM/warranty support
Managing supplier interactions, including parts ordering, lead‑time coordination, and performance monitoring
Supporting budgeting, forecasting, and demand planning activities
Driving continuous improvement through process mapping, root cause analysis, and SOP development
What you’ll bring
- 2+ years in workshop or service operations, with at least 2 years in a supervisory or control role
Hands‑on technical experience in mechanical, electrical, automotive, or equipment maintenance
Proven ability to manage workshop scheduling, resource allocation, and job throughput
Experience with cost control, KPI‑driven performance management, and budgeting
Exposure to parts/inventory control, suppliers, and external vendor management
Strong understanding of safety systems, compliance, and incident investigation
Demonstrated experience implementing process improvements (Lean, TPM, or similar frameworks)
💰 Bonus scheme: Opportunity to earn based on your performance
🎂 Day off for your Birthday!
🚘 Salary packaging with 15% employer contributions for Electric Vehicles
📖 Dedicated Learning & Development platform
💭 Employee Assistance Program
🎉 Socials: budget for team and company wide social initiatives
Intro with our Talent team to understand your background, aspirations, and answer your questions.
Interview with the hiring manager to discuss your experience and how it aligns with this role.
Where it applies, we’ll ask you to complete a practical case study.
Final interview to discuss Splend’s long-term vision and to check any remaining questions.
At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Skills Required
- 5+ years in workshop or service operations
- At least 2 years in a supervisory or control role
- Hands-on technical experience in mechanical, electrical, automotive, or equipment maintenance
- Experience with cost control, KPI-driven performance management, and budgeting
- Exposure to parts/inventory control, suppliers, and external vendor management
- Strong understanding of safety systems, compliance, and incident investigation
- Experience implementing process improvements (Lean, TPM, or similar)
What We Do
Splend provides eco-friendly and affordable cars to on-demand drivers, so they can focus on earning an income. For over seven years, we’ve been helping drivers earn more, improve their ratings, and enjoy their jobs. How do we do that? By offering an unrivalled level of support for our customers. We’re more than a car supplier. We provide resources and a community for drivers wanting to be their best. From dedicated support to advanced training and rewards, we help our customers take control of their careers with our flexible plans. Splend was founded in Sydney in 2015. As on-demand driving became part of modern society, we expanded to nine cities across Australia, the Americas, and Europe, and grew our global team to over 150 employees. We’ve helped students, retirees, former refugees, and single parents find work they love, which fits their lifestyle. We take pride in everything our members and teams achieved so far, and we’re only just getting started.
