The opportunity
We're looking for a highly organised Works Coordinator to join our Skilltech team.
In this pivotal role, you'll be the connection between our technicians, customers and clients ensuring work is scheduled efficiently, issues are resolved quickly and contractual commitments are delivered on time.
If you're a natural organiser who thrives in a fast-moving environment and enjoys balancing people, priorities and problem-solving, this could be the role for you.
What you'll do
- Coordinate daily schedules and work allocations for field technicians
- Liaise with customers, clients and operational teams to ensure jobs are completed on time
- Monitor work orders and manage scheduling changes where required
- Investigate and resolve operational issues to minimise disruptions
- Support contract performance and KPI delivery
- Build strong relationships with internal and external stakeholders
- Identify opportunities to improve processes and service delivery
- Provide high-quality administrative support to operational teams
What we offer
- Permanent opportunity within a stable and growing business
- Supportive team environment with ongoing development opportunities
- Suite of Downer benefits, including health and wellness initiatives
- Join an organisation that values flexibility, inclusion and continuous improvement
- A diverse role where no two days are the same
What we're looking for
- Experience in scheduling, workforce coordination or logistics
- Strong communication skills and a customer-focused approach
- Proven ability to manage competing priorities and deadlines
- Excellent problem-solving and analytical skills
- Advanced Microsoft Office skills
- High attention to detail and strong organisational capability
- A proactive mindset with the confidence to take initiative
About the team
Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.
All offers of employment are subject to satisfying the project minimum requirements, a pre-employment medical and evidence of your right to work in Australia.
How to apply
Click "Apply" to start your application. We look forward to hearing from you!
Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.
Skills Required
- Experience in scheduling, workforce coordination, or logistics
- Strong communication skills and a customer-focused approach
- Ability to manage competing priorities and deadlines
- Excellent problem-solving and analytical skills
- Advanced Microsoft Office skills
- High attention to detail and strong organisational capability
- Proactive mindset and confidence to take initiative
- Satisfy project minimum requirements
- Pass a pre-employment medical
- Provide evidence of the right to work in Australia
What We Do
Downer Group is a leading provider of integrated infrastructure services across Australia and New Zealand, operating in sectors such as transport, utilities, facilities, and defense.
