Workplace Team Lead

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

 - We’ve funded over $100 billion in loans for our customers, more than any other fintech

 - We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 and 2021

 - We are Forbes’ Best Online Mortgage Lender for 2023

 - We are USA Today’s Best Mortgage Lenders of 2023, Best for FHA Loans

 - We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

 - And we’re just getting started!

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. 

A Better Opportunity

Better is looking for an experienced Workplace professional to oversee our New York, Charlotte, Detroit, Dallas and Irvine office operations and onsite workplace staff. We are seeking a resourceful and reliable candidate to play a key role in shaping our environment, and creating a positive, productive, and welcoming atmosphere for all employees and guests. 

Responsibilities

• Manage all aspects of office operations for Better locations, including maintaining facilities and office inventory, as well as overseeing reception and concierge services
• Manage with Facilities the daily tasks such as mail, shipping, lunch deliveries, culture activations, etc. 
• Maintain positive relationships with vendors and building management as well as cross-functional partnerships with Better stakeholders and collaborators 
• Work with Corporate Real Estate, Workplace and Design team to support and execute company and office-wide redesigns, relocations, renovations and other special space projects 
• Keep workplace records and systems current and accurate, to maintain and understand data and trends on spend, space usage, employee engagement, etc. 
• Overall, support all office functions to keep things running smoothly in a fast-paced environment 
• Report on spend monthly and provide input on issues and opportunities for innovation 
• Field and resolve all Workplace service tickets 
• Handle all office supplies and food ordering, keeping orders within or under budget 
• Plan and execute local culture initiatives, including office events and employee experiences i.e., happy hours, etc. 
• Own the employee onboarding and offboarding cycles for the Workplace team, including badge access 
• Overall, support the corporate vision of culture, hospitality, and service initiatives to ensure an exemplary employee experience across departments 

Qualifications

• Bachelor’s degree 
• 3-5 years in related field 
• Strong communication, organization, and time management skills 
• Familiarity with project management tools and best practices 
• Incredibly proactive and does not require micro-management 
• Excellent verbal and written communication skills 
• Ability to multitask, manage priorities, and anticipate potential problems before they arise 
• Humility and accountability 
• Agile work environment experience 
• Ability to travel 20% to other office locations 

Company Benefits 

Our total rewards package consists of base salary, benefits, and opportunity for yearly cash bonus. Some of our benefits include:

 - Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.

 - Personalized care and tools for realizing your mental health and wellness goals.

- Company paid for lunch when working in the office.

- Additional benefit perks & discounts.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.