Workplace Specialist

About Opendoor

At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We’ve built an end-to-end online experience that has already helped thousands of people and we’re just getting started.

Location
This role is based in one of our offices, in-person four days per week. We're looking for candidates who are enthusiastic about an in-office culture; people who want to build alongside their teammates, not from a distance.

The Executive Operations team is a centralized, cross-functional team that supports Opendoor's leadership and employees. We sit across two areas: Exec Ops Partners (also known as Executive Assistants) and Workplace Partners. We operate as a direct expression of Opendoor's values: Founder Mentality, Mission Over Ego, Default to AI, and Default to Open, every single day.

Our job is simple to say and hard to do well: we create the conditions for great work. That means the physical environment is excellent, the experience is seamless, and employees and guests feel genuinely welcomed.

We're operators at heart. We sweat the details, anticipate what's needed before it's asked for, and hold ourselves to a high bar on everything from a clean kitchen to a flawlessly run All-Hands.

We're hiring a Workplace Specialist to own the day-to-day experience at our Miami office. This is a hands-on, in-office role — you'll be the face of the workplace, the engine behind our events, and the person employees count on when something needs to get done.

Miami is our fastest-growing office. It went from two people at the start of 2026 to sixty today, and we expect it to pass a hundred. You will be the first dedicated Workplace Specialist this office has had, which means you are not inheriting a finished operation — you are building the one that carries it through the next stage of growth.

You'll manage facilities, front desk, vendors, events, and everything in between. You'll be expected to move fast, catch things before they become problems, and bring genuine care to the people and space you support. This isn't a passive role. You'll own outcomes, build relationships, and be a visible, trusted presence in the office every day.

It's a great fit for someone who is detail-oriented, hospitality-minded, and thrives in a physical, fast-moving environment. If you find satisfaction in a perfectly stocked kitchen, a smoothly run event, and a building that just works — this role is for you.

• Conduct thorough daily facilities checks to ensure the office consistently meets high standards for cleanliness, appearance, and functionality — across all common areas, conference rooms, kitchens, and restrooms.
• Serve as the front desk point of contact at our Miami office: greet employees and guests, manage visitor logistics, coordinate meeting details, and ensure the physical environment is conducive to a productive workday.
• Act as the primary point of contact for all workplace-related questions and concerns from employees, escalating or resolving with speed and care.
• Receive, sort, and distribute all incoming and outgoing mail and packages.
• Stock and maintain office supplies, amenities, and swag inventory — always ahead of what's needed, never behind.

• Own the physical side of onboarding and internal moves — desks ready, access sorted, and everything in place before a new starter walks in, not the morning of. In an office growing this fast, this is the work that happens every week.
• Support employee onboarding, internal moves, and offboarding — coordinating the physical logistics that make transitions smooth.
• Track and resolve workplace requests in Linear, with a high standard of customer service and timely follow-through.
• Cross-collaborate with key stakeholders, both internal and external, to deliver the best possible workplace experience for employees and guests.

• Organize and execute physical event setups for internal events including All-Hands, offsites, engagement events, team-building activities, and ad hoc gatherings. Expect around two events a month for a full office — a monthly team lunch you run, plus a regular happy hour once things are established.
• Provide concierge-level service for meetings and events: coordinate logistics, room setup, catering, AV, and any details that make the experience exceptional.
• Assist with employee engagement for in-office employees — helping build culture through the physical experience of being at Opendoor.

• Oversee and manage office vendors, building security, and safety teams — setting expectations, monitoring performance, and escalating issues as needed. You'll own the snack vendor relationship and its monthly budget outright, and track spend against it yourself.
• Supervise outside workplace contractors and ensure work is completed on time, on spec, and with minimal disruption to the workplace.
• Partner with building management on facilities issues, maintenance coordination, and compliance.
• Provide regular updates on site status and ongoing projects to management and key stakeholders.

• Own the Miami workplace knowledge base — keep guides, protocols and office documentation current in ChatGPT or Codex, so the answer to a repeated question lives somewhere other than your inbox.
• Push updates out through the channels rather than hand-writing the same message twice. We'd rather you spent the time on the floor than on the wording.
• Join the weekly Exec Ops build session, where the team works on projects together and contributes at whatever level their piece calls for.

• Act as a member of the emergency response team — assist with safety training, emergency preparedness, and real-time incident response. CPR certification is a plus, and will be provided for those who do not yet have certification.
• Maintain working knowledge of building safety procedures and serve as a reliable, calm resource when it counts.

Additional duties and responsibilities may be assigned on an as-needed basis through the course of normal business operations.

You'll be joining a team that operates as a unit. A few things that define how we work:

• We over-communicate. Our employees and leaders are never left wondering where something stands. Silence is not a status update.
• We move as a unit. We brief each other, proxy for each other, and back each other up so no one feels a gap.
• We share information freely. What one person learns, the team learns. We trade context, patterns, and workflows because the whole team gets stronger when we do.
• We default to open. We assume good intent, ask the dumb question, and share early drafts.
• We treat each other as partners. We push back when something doesn't make sense, celebrate each other's wins, and never make a teammate's job harder than it has to be.

• On site five days a week. This is a physical job in a physical space — it doesn't work remotely, and we won't pretend otherwise.
• Flexible start. Arrive any time between 7:30am and 9:00am and work an eight-hour day. If you're an early starter, that's genuinely fine.
• We protect the eight hours. Our Miami office has people in from 7 to 7; we don't expect you to cover that. When an evening event needs you, we agree to it in advance and adjust the rest of your day around it.
• We're hiring locally in Miami — this role doesn't come with a relocation package.
• Physical requirements — The role involves regular time on your feet across the office, and hands-on event setup including moving furniture and equipment.

• You've owned a physical space or a service operation where the standard was visible to everyone, every day — and you can walk us through what a week of it actually looked like. We're interested in judgment and in what you've run, not in a number of years.
• A hospitality mindset — you genuinely care about the experience of the people around you, and it shows.
• Strong organizational instincts and a high bar for attention to detail. You are a planner. You like systems and checklists, and you follow through.
• The ability to prioritize and execute quickly across multiple workstreams without dropping balls.
• Grace under Friction —  Some days the plan holds and some days it doesn't. Either way the office sees someone who has it handled.
• Clear verbal and written communication — you can work with vendors, employees, and executives with equal ease.
• Comfort with ambiguity and shifting priorities. This is a dynamic office environment where the plan sometimes changes.
• Proactive ownership. You don't wait to be asked. You see what needs to be done and do it.
• You already work with AI tools. You can pick up a knowledge base in ChatGPT or Codex and get on with it. We're not looking for an engineer — we're looking for someone who reaches for the tool instead of doing the same thing manually.
• Fluency with Google Workspace, Linear or a similar ticketing and project tool, and modern collaboration tools (Slack or equivalent).
• CPR certification is a plus, and will be provided for those who do not yet have certification.

• You'll be the heartbeat of our fastest-growing office, at the point in its life where what you build actually sticks.
• Real room to grow, with the evidence to back it up. Two people to sixty in a year, and heading past a hundred. As the office grows, so does this role — into more complex workplace operations, team leadership, or adjacent Executive Operations roles.
• You'll be on a team that takes Workplace seriously as a function — not an afterthought.
• You'll work alongside a team that supports each other, moves fast, and genuinely enjoys showing up.

Base pay varies by location, skills, and experience. In addition to base pay, Opendoor offers a comprehensive benefits package, including health coverage, paid time off, and more.

Opendoor is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and encourage all qualified candidates to apply.