Jobs at Opendoor

Manage Opendoor-owned home listings from offer through closing. Negotiate price, concessions, repairs, and timelines with buyer agents; coordinate internal teams, title and escrow partners, and transaction stakeholders; resolve issues, maintain accurate documentation, monitor transaction health, and deliver responsive agent and buyer experiences in a high-volume, metrics-driven environment.

Leads and develops a team of licensed Listing Partners managing resale transactions from offer through close. Owns sales and experience metrics, coaching, negotiation escalations, operational systems, performance management, hiring, licensing compliance, and cross-functional process improvement. Builds the Tempe team and culture from scratch, drives CRM and AI workflow adoption, and maintains performance through organizational and policy changes.

Own customer-facing closing operations for acquisition and resale transactions, coordinating customers, title companies, and internal teams. Resolve blockers, manage high-volume transaction pipelines, maintain accurate CRM records, and ensure timely closings. Build and deploy AI-powered workflow automations using tools such as Claude, ChatGPT, Gumloop, and Snowflake integrations. Continuously improve processes, respond rapidly to inquiries, and communicate complex title and escrow issues clearly.

Counsel, Commercial will draft and negotiate routine commercial agreements, support complex transactions, triage contract requests, and partner with Procurement, Finance, Security, and business stakeholders. The role will track renewals and post-signature obligations, maintain contract repositories, improve templates and negotiation playbooks, and pilot AI-enabled contracting workflows. The position requires strong commercial judgment, legal knowledge of SaaS, services, privacy, security, intellectual property, and licensing terms, plus active bar membership or eligibility for in-house registration.

Own corporate tax compliance and reporting across federal, state, local, and non-income taxes. Prepare ASC 740 provisions, manage tax returns with external advisors, support month-end close, handle notices, research tax issues, and document calculations. Use AI tools to accelerate research, memo drafting, notice analysis, and workflow automation while applying sound judgment. Partner with Accounting and Legal in a five-day-per-week in-office environment.

Own and build title and escrow compliance processes supporting property closings and transaction-fund handling. Responsibilities include maintaining compliance obligations and calendars, coordinating licenses and filings, improving controls and procedures, preparing audits, implementing and verifying corrective actions, translating requirements into training, managing advisers, and using technology and AI to improve tracking and evidence collection.

Owns Opendoor’s enterprise identity security platform, including workforce authentication, passwordless access, authorization policies, non-human and AI agent identities, lifecycle automation, and identity infrastructure as code. Builds Okta integrations and first-party tooling, manages secure access standards, feeds identity telemetry into detection systems, supports incident response, and mentors security and IT engineers. The role requires strong software engineering, enterprise IAM expertise, and hands-on experience with Okta, passkeys, Terraform, and identity protocols.

Manage buyer and seller transactions from contract to close by coordinating title, escrow, appraisal, inspection, HOA, and closing workflows; initiate wire transfers; validate documents; track work orders; communicate with clients, agents, lenders, and partners; use Zendesk and internal systems to keep files compliant and on schedule.

Build and deploy AI agents, reusable skills, and automated workflows that improve Accounting operations. Identify manual processes, prioritize automation opportunities, integrate systems, support journal entries and reconciliations, validate AI outputs, design exception handling, document solutions, and drive adoption. Partner with Accounting, IT, and system owners while measuring time savings, accuracy, reliability, and ongoing system improvements.

Administer global endpoint, identity, SaaS, and workplace technology systems. Manage Jamf, Intune, Okta, Google Workspace, and Microsoft 365; deploy configurations, applications, patches, encryption, and security controls; troubleshoot complex technical issues; manage hardware and software lifecycles; automate workflows; document processes; and partner with Security, Engineering, and Workplace teams on integrations, access, onboarding, offboarding, and infrastructure outages.

Build AI agents, reusable skills, and automated workflows to streamline payroll and equity operations. Integrate Rippling, E*TRADE, spreadsheets, and related systems using APIs, scripts, and automation tools. Develop validation, reconciliation, exception-handling, and reporting solutions; evaluate AI outputs; document workflows; train teammates; and measure improvements in efficiency, accuracy, and reliability while collaborating with Payroll, Equity, Accounting, and People teams.

Owns Opendoor’s enterprise identity control plane, including workforce authentication, passwordless access, session policies, non-human and AI-agent identities, lifecycle automation, access governance, and identity-as-code. Builds Okta integrations and first-party tooling, enforces secure defaults across SaaS and AI tools, supplies identity telemetry to detection systems, supports incident response, and mentors security and IT engineers.

Own indirect procurement and commercial contracting from intake through signature, negotiating MSAs, SOWs, order forms, and SaaS agreements. Manage purchasing workflows and POs in Ramp or similar platforms, improve spend visibility and vendor performance, assess commercial and contractual risk, and escalate material issues. Partner with Finance, Legal, IT, and business teams while using automation and AI to improve contract review and procurement operations.

Owns end-to-end commercial negotiations and procurement workflows across indirect spend, including IT/SaaS, professional services, marketing, HR, and corporate vendors. Manages contracts, purchase requests, POs, supplier performance, renewals, risk escalation, and commercial terms while partnering with Finance, Legal, IT, and business teams. Uses procurement platforms, automation, and AI to improve contract velocity, spend visibility, compliance, and vendor performance.

Build machine learning, causal inference, optimization, and decision systems supporting customer acquisition, lifecycle engagement, marketing measurement, and conversion. Develop intent, conversion, lifetime value, and marketing allocation models; estimate incremental impact; and translate research into production systems. Partner with Marketing, Product, Engineering, and Sales while owning model evaluation and improvement.

Build machine learning and causal inference models for customer acquisition, conversion, lifetime value, marketing measurement, and budget optimization. Develop production decision systems, evaluate predictive and business outcomes, and estimate incremental marketing impact using experimental and observational data. Partner with Marketing, Product, Engineering, and Sales to deploy and improve models that support profitable growth.

Provides frontline customer support for home buying and selling transactions through phone and written communication. Resolves complex issues, de-escalates interactions, coordinates with internal teams and external partners, explains real estate processes, and shares customer insights with product teams. Meets performance and customer satisfaction goals while working a Friday-Tuesday schedule, including evenings and weekends, with four in-office days per week in Tempe.

Manage a portfolio of residential real estate inventory by setting listing prices, adjusting prices, evaluating resale offers, and owning asset-level P&L. Analyze demand, buyer feedback, market events, seasonality, and performance data to optimize resale strategies, manage risk, and improve portfolio outcomes. Override model recommendations when appropriate and provide feedback to enhance pricing algorithms, models, and portfolio-management tools.

Execute and optimize seller lifecycle campaigns across email, SMS, and push using Iterable. Build audiences, journeys, triggers, experiments, and personalized templates; QA campaign launches; analyze funnel and customer behavior; troubleshoot issues; and develop testing roadmaps. The role partners cross-functionally while using AI to improve campaign development, analysis, quality, and execution velocity.

Owns Opendoor’s end-to-end SEO strategy across seller and buyer experiences. Responsibilities include technical SEO, search-intent prioritization, content strategy, AI search visibility, SEO reporting, and organic acquisition growth. The role partners with Engineering, Product, Content, and Performance Marketing to improve crawlability, rendering, page speed, structured data, rankings, traffic, account creates, and conversions. It also develops AI-assisted workflows for keyword research, content operations, audits, and scalable SEO execution.