Workplace Services Manager with Health & Safety Inspector Responsibilities

At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

Workplace Services Manager with Health & Safety Inspector Responsibilities

 We are seeking a dedicated and experienced Workplace Services Manager to oversee the daily operations of workplace services in Poland, with additional responsibilities for supporting global offices. This role ensures a safe, efficient, and welcoming work environment while promoting compliance with health and safety standards. The ideal candidate will hold Health & Safety Inspector qualifications and possess expertise in facilities management, and global operational support.

• Oversee facilities and office services, including administration and facilities vendor management.
• Manage incident/request tickets via FreshService  and provide support for global offices.
• Site Security.
• Maintain conference areas and training setups.
• Manage Summer and Winter events and support department specific events
• Assist with Travel requests
• Experience in Space management and workplace reporting using systems such as SIQ, Archibus or similar.
• Promote sustainability by identifying eco-friendly alternatives and recycling programs.
• Innovate processes and partner with support teams for seamless facilities delivery.

Health & Safety:

• Ensure compliance with Polish/EU health and safety regulations.
• Conduct inspections, risk assessments, and workplace audits.
• Develop and enforce health and safety policies/procedures.
• Organize training for employees and contractors per legislation.
• Promote safety awareness through workshops and campaigns.
• Investigate incidents and recommend preventive measures.
• Review and implement emergency response plans, conduct drills, and ensure staff familiarity with protocols.

Requirements:

• Health & Safety Inspector certification (recognized in Poland/EU).
• 3+ years of experience in workplace services or facilities management, including health and safety oversight.
• Experience supporting operations in a global or multinational environment.
• In-depth knowledge of Polish workplace health and safety laws and familiarity with global workplace standards.
• Strong organizational skills, with the ability to manage multiple locations and priorities.
• Proficiency in Microsoft Office Suite and facility management tools.
• Fluency in Polish and English (written and spoken); additional languages are a plus.
• Onsite – Full time

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.