Jobs at SmartBear

Own major enterprise accounts for SmartBear Reflect, driving new-logo acquisition, expansion revenue, and full-cycle consultative sales. Develop account plans, manage prospecting through close, coordinate technical evaluations and proof-of-concepts, and engage business, technical, executive, procurement, and legal stakeholders. Partner with Sales Engineering, Marketing, Customer Success, and Product to increase adoption and customer value. Maintain accurate CRM records, pipeline forecasts, and quota performance using MEDDICC or a similar methodology.

The Senior Financial Analyst will forecast and model financial performance for Zephyr products on the Atlassian Marketplace. Responsibilities include ARR and billing forecasts, KPI reporting, dashboard development, pricing and retention analysis, ROI assessments, data-quality improvements, and cross-functional partnership with Product, Sales, Marketing, Engineering, Customer Success, and Atlassian teams.

Partners with senior leaders in Poland to align people strategies with business goals. Advises managers on performance, development, organizational design, compensation, employee relations, and engagement. Develops retention and employee experience initiatives, analyzes engagement data, supports global People & Culture programs, and provides expertise on Polish employment law. Collaborates with international HR teams across regions and works in a hybrid Wrocław office environment.

Partners with U.S. Engineering, Product, and G&A leaders to align people strategies with business goals. Coaches managers on organizational design, performance, talent development, compensation, employee relations, engagement, and team effectiveness. Uses employee feedback and people data to identify improvement opportunities, supports retention and succession planning, and collaborates with global People Partners across EMEA and APAC to ensure consistent employee experiences.

Generate qualified sales pipeline by qualifying inbound leads, conducting 60–100 daily outreach activities via phone, email, and chat, and supporting targeted outbound campaigns. Collaborate with Account Executives, convert qualified conversations into opportunities, and participate in ongoing product and sales training. The role is onsite in Somerville, Massachusetts, with opportunities for rapid advancement into an Account Executive position.

Supports global People & Culture operations, including benefits, leave administration, payroll support, employee relations, investigations, performance management, compliance, engagement, training, immigration processes, and HR reporting. Partners with employees, managers, vendors, and international P&C teams to improve processes and maintain a consistent employee experience. The role is hybrid and requires local commuting distance to Somerville, Massachusetts.

Manage customer account portfolios and drive timely payment through professional collections activity. Review aging data, prioritize risks, resolve disputed or delayed payments, and maintain accurate collection records. Partner with Sales, Licensing, and other teams to resolve payment issues. Optimize automated dunning workflows, identify process gaps, support accounts receivable reporting, and recommend improvements that increase collection effectiveness and reduce manual work.

Partners with senior leaders on people strategy, performance management, employee relations, organizational effectiveness, engagement, talent retention, and employee experience. Owns India-wide statutory compliance, including labor-law adherence and employment regulatory questions, while collaborating with Global People Operations, Legal, and HR teams. The role is based in Ahmedabad, India, with a hybrid work model.

Partners with senior leaders on people strategy, performance management, employee relations, organizational effectiveness, engagement, retention, and talent initiatives. Owns India-wide statutory compliance, including labor law and employment regulations, while coordinating with Legal, Global People Operations, and other HRBPs. Advises leaders, develops people plans, analyzes engagement data, and adapts global programs to India’s legal and cultural context.

Own SmartBear’s centralized procurement function, managing sourcing, vendor relationships, negotiations, contracts, spend analysis, and supplier risk. Partner with Finance, Legal, Information Security, IT, and business stakeholders to improve purchasing processes, controls, compliance, budgeting, forecasting, and usage optimization. Educate end users on procurement policies and tools while identifying cost savings and continuously improving procurement operations.

Designs, builds, and evolves the LoadNinja cloud-native platform using modern full-stack technologies. Responsibilities include developing scalable applications and APIs, implementing complex features, improving performance, reliability, security, and observability, resolving production issues, participating in architecture decisions, reviewing code, mentoring engineers, and collaborating across Product, QA, Customer Care, and DevOps throughout the software development lifecycle.

Owns a portfolio of major enterprise accounts, driving new-logo acquisition and expansion revenue. Responsibilities include managing full sales cycles, developing strategic account plans, engaging executive stakeholders, leading discovery and demonstrations, negotiating complex multi-product deals, maintaining pipeline forecasts, and collaborating with Sales Engineering, Customer Success, Marketing, and Product. The role requires consultative SaaS selling, executive presence, structured sales methodology, and strong knowledge of software development and enterprise procurement processes.

Lead full-funnel demand generation for SmartBear’s direct go-to-market motion. Develop and optimize integrated campaigns across webinars, field events, content syndication, podcasts, surveys, and nurture programs. Collaborate with sales, product marketing, marketing operations, and regional teams to engage target accounts and drive pipeline. Track MQL, SAL, SQL, pipeline, ROI, attribution, and funnel performance while managing campaign budgets and execution.

Develop backend features for Swagger Portal, Catalog, and Studio using Java and Spring Boot. Collaborate with developers, testers, UX designers, product managers, and stakeholders. Write clean, maintainable code, unit tests, and documentation; participate in design and code reviews; debug and modify source code; and maintain test coverage. The role involves REST APIs, relational and NoSQL databases, performance best practices, and AI-assisted development.

The Account Executive role involves developing new business relationships, enhancing client applications, and consulting on SmartBear software solutions for digital transformation.

As a Principal Software Engineer, lead and implement solutions for complex challenges, mentor teams, optimize applications, and provide technical thought leadership in Java development.

As a Sales Development Representative, you will qualify inbound leads, conduct high-volume outreach, generate pipeline for the sales team, and collaborate with Account Executives. The role aims for rapid career advancement in a supportive and competitive environment.

As a Renewals Specialist, you will engage with customers to enhance account retention and drive growth through effective software adoption and upselling.

Lead and grow SmartBear's EMEA channel partner ecosystem, manage international channel managers, recruit and enable partners, negotiate agreements, drive partner-sourced sales and renewals, coordinate cross-functional GTM activities, own channel forecasting and performance, and expand strategic partnerships (notably AWS) to increase regional revenue.

Design, implement, and maintain backend components for TestComplete using C++. Collaborate with cross-functional teams to integrate frontend/backend, participate in technical design, conduct code reviews, write and execute tests, and support CI/CD and SDK development to ensure product reliability and performance.