Workplace manager

Posted 4 Days Ago
Be an Early Applicant
San Francisco, CA, USA
Hybrid
96K-101K Annually
Mid level
Enterprise Web • Greentech • Software
The Role
Manage day-to-day operations and employee experience at Watershed’s San Francisco headquarters. Responsibilities include office services, vendors, food and supplies, maintenance, shipments, inventory, workplace events, budgets, onboarding support, space planning, contracts, compliance, safety, security, and sustainable workplace practices. The role requires a hands-on, people-focused professional who can improve office operations, coordinate multiple projects, and support employees, guests, leadership, and external partners.
Summary Generated by Built In
About Watershed

Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us!

The role

Watershed is looking for a proactive and people-focused Workplace Manager to lead the day-to-day experience at our San Francisco HQ. In this role, you'll bring the office to life, managing operations, driving the employee experience, and creating a space where teams can do their best work and feel connected to Watershed’s mission and culture.

As part of our Global Workplace team you’ll own the employee experience at our SF office from the inside out, from snacks to space planning, culture to compliance. You’ll be the heart of our local office operations and a key partner in creating an environment that’s vibrant, well-run, and an overall great place to work.

What You’ll Do

  • Serve as a high-touch, people-first point of contact for employees and guests, helping foster a positive and engaging office culture.

  • Manage day-to-day office operations, including vendors, food and beverage, supplies, maintenance, shipments, inventory, and employee requests.

  • Own the lifecycle of workplace events and experiences, from local happy hours and Community Group events to holiday parties and global all-company gatherings.

  • Own and track workplace and events budgets, maintaining accurate monthly spend and providing regular status updates to stakeholders.

  • Partner with People Ops on onboarding and offboarding, including desk assignments, workspace setup, inventory management, and conducting bi-weekly new hire onboarding sessions.

  • Coordinate space planning, desk moves, and other workplace projects.

  • Manage vendor relationships, contracts, invoices, and insurance documentation.

  • Ensure the office meets safety, security, compliance, and audit requirements.

  • Help develop and implement sustainable workplace and facilities practices.

  • Continuously identify ways to improve the employee experience, workplace operations, and efficiency.

Qualifications

  • 3+ years of managerial experience in Workplace, Events, or similar employee-facing roles, ideally in a fast-paced environment supporting 150+ people.

  • Demonstrated experience planning and executing events, from small employee gatherings to large-scale company events.

  • Committed to being in-office Monday–Friday, 8:00 am–5:00 pm; occasional early mornings, evenings, and front desk support may be required.

  • Strong initiative, attention to detail, and customer service orientation.

  • Ability to appropriately handle sensitive and confidential information.

  • Excellent organizational skills with the ability to prioritize, meet deadlines, and manage multiple projects in a fast-paced environment.

  • Strong interpersonal and communication skills, with the ability to work effectively with employees, leadership, and external vendors.

  • Creative and proactive mindset, with a passion for enhancing the day-to-day employee experience while effectively managing costs.

  • Hands-on, resourceful problem solver with a “can-do” attitude.

  • Ability to lift up to 25 lbs.

  • Knowledge of Notion, Envoy, and Google Workspace is a plus.

Must be willing to work from an office 4 days per week (except for remote roles)

Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.

What’s the interview process like?

It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process.

What if I need accommodations for my interview?

At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.

Skills Required

  • 3+ years of managerial experience in Workplace, Events, or similar employee-facing roles
  • Experience supporting 150+ people in a fast-paced environment
  • Experience planning and executing events ranging from small employee gatherings to large company events
  • Willingness to work in the office Monday through Friday, 8:00 am to 5:00 pm, with occasional early mornings, evenings, and front desk support
  • Strong initiative, attention to detail, and customer service orientation
  • Ability to handle sensitive and confidential information appropriately
  • Excellent organizational skills, prioritization, deadline management, and ability to manage multiple projects
  • Strong interpersonal and communication skills with employees, leadership, and external vendors
  • Creative and proactive mindset focused on employee experience and cost management
  • Hands-on, resourceful problem-solving ability and a can-do attitude
  • Ability to lift up to 25 pounds
  • Knowledge of Notion, Envoy, and Google Workspace
  • Willingness to work from an office four days per week, except for remote roles
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The Company
HQ: San Francisco, CA
200 Employees
Year Founded: 2019

What We Do

Watershed is the enterprise climate platform. Leading companies like Walmart, Stripe, Spotify, Klarna, and Twitter use Watershed's software to measure, reduce, and report their carbon emissions. With its state-of-the-art carbon data engine, in-house climate experts, and marketplace of high-quality decarbonization initiatives, Watershed provides audit-grade emissions data to power business value creation, regulatory compliance, and global climate impact. Watershed’s advisors and investors include Mark Carney, Christiana Figueres, Al Gore, Sequoia, and Kleiner Perkins. Watershed is based in San Francisco, Calif., and London, U.K.

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