Amplitude is the leading AI analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.
As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
Amplitude is looking for a Workplace Lead to own the day-to-day operations of our San Francisco office and drive exceptional workplace experiences that reflect and amplify our mission, values, and culture. This role is perfect for someone with an entrepreneurial mindset, a sharp eye for detail, and a passion for creating spaces that inspire.
You’ll collaborate cross-functionally, champion hospitality-driven experiences, and ensure our physical environments support connection, productivity, and inclusion. While Amplitude supports a dynamic, hybrid workforce, this role is fully onsite, Monday–Friday, in our San Francisco office.
As a Workplace Lead, you will:
Own daily office operations – Maintain a clean, functional, and welcoming workplace experience for employees and visitors alike
Curate onsite programs & events – Partner with internal teams to support events and initiatives that bring our culture to life for both in-person and distributed teams
Serve as the face of the office – Manage front desk operations including reception, visitor management, shipping/receiving, and badging
Maintain facilities excellence – Conduct routine office walkthroughs, submit/manage maintenance tickets, and liaise with building management and vendors (janitorial, F&B, security, etc.)
Manage workplace systems – Oversee ticketing tools and respond to ad hoc requests via Slack or other channels
Handle workplace logistics – Manage office supplies, room bookings, inventory, and vendor coordination to ensure operational readiness
Support budget & compliance – Track and manage workplace budgets while ensuring adherence to safety, security, and health protocols
Extend support remotely – Provide light-touch operational support for our Vancouver, B.C. WeWork location
Minimum Qualifications:
2+ years of experience in workplace operations, facilities management, or related roles
Self-starter with a bias for action and a knack for solving problems independently
Exceptional customer service orientation and ability to create positive, high-touch experiences
Strong communication, organizational, and multitasking skills with keen attention to detail
Familiarity with tools like Google Workspace, Envoy, Zoom, and facilities/ticketing platforms
Availability for onsite support in San Francisco,
M–F, 8am–5pm, with occasional after-hours flexibility
Preferred Qualifications:
Experience managing office relocations, construction, or capital projects
Background supporting hybrid or distributed work environments
A passion for fostering inclusive, people-first workplaces
This role is eligible for benefits and other forms of compensation. Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $82,000 - $136,000 total target cash (inclusive of bonus or commission)
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.
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We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
Top Skills
What We Do
Amplitude is the Digital Optimization System. Powered by the proprietary Amplitude Behavioral Graph, the Digital Optimization System enables organizations to see and predict which combination of features and actions translate to business outcomes – from loyalty to lifetime value – and intelligently adapt each experience in real-time based on these insights. Amplitude is the brain behind more than 45,000 digital products at over 1,000 enterprise customers and 23 of the Fortune 100, helping them innovate faster and smarter by answering the strategic question: "How do our digital products drive our business?"
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