Jobs at Amplitude

Partner with EMEA Sales leadership to translate data into decisions, lead forecasting, pipeline inspection, and planning cycles, design AI-augmented workflows, and drive territory, quota, and headcount planning. Own the rhythm of business, SPIFF execution, and cross-functional alignment to improve commercial performance and operational excellence.

Own and optimize amplitude.com as a strategic growth engine: define site architecture, manage headless CMS, run A/B experiments and conversion optimization, analyze web-attributed pipeline in Salesforce, partner with engineering and cross-functional teams, and operationalize AI-native workflows to drive self-serve growth and enterprise pipeline.

Build and maintain polyglot SDKs across multiple languages, use AI and tooling to scale SDK development and maintenance, optimize performance and bundle size, create developer-facing integrations and agents, and drive excellent developer experience and engineering standards.

The Senior Technical Success Manager leads customer deployment and adoption for Amplitude's analytics platform, focusing on value realization and driving customer outcomes across enterprise accounts.

As a Staff Software Engineer, you'll lead the development of analytics features, overseeing project delivery, performance optimization, and mentoring teammates.

Lead technical pre-sales for strategic enterprise deals: run discovery, design and execute hands-on POCs, address data architecture and privacy concerns, present ROI to executives, and enable internal teams while mentoring junior SEs and contributing competitive insights and reusable demo assets.

Own deployment, adoption, and outcomes for a portfolio of ~10 strategic accounts. Lead deployment planning and implementation, manage risks, monitor health with AI signals, drive product adoption, build success plans and executive business reviews, partner with sales on renewals/expansion, surface customer feedback, and develop repeatable playbooks to scale customer outcomes.

Provide enterprise-level technical support for Amplitude: troubleshoot, diagnose, and resolve customer issues via email/chat, escalate complex tickets, maintain SLAs and on-call rota, collaborate with Customer Success, Product, and Engineering, create/update documentation, and improve support processes to drive customer adoption and data trust.

Lead deployment, adoption, and outcomes for a book of enterprise accounts. Plan and manage implementations, track risks, run working sessions, drive product adoption, build success plans and executive reviews, partner on renewals and expansion, and surface customer feedback to product teams.

Lead technical evaluation and proof-of-concepts for enterprise deals in Sweden. Conduct deep technical discovery, architect POCs, handle integration and data/privacy objections, present to executives, collaborate with product and customer success, and mentor junior SEs while contributing competitive intelligence and reusable technical assets.

Serve as a technical, customer-facing architect to audit and remediate Amplitude implementations, map data flows (CDPs, warehouses), run investigations into discrepancies, produce remediation playbooks, and collaborate with product and engineering to improve data governance and analytics outcomes for enterprise customers.

As a Technical Support Engineer, you will troubleshoot customer issues, support ticket resolutions, and improve customer experiences with Amplitude products.

As a Technical Support Engineer, you'll provide enterprise-level support, troubleshooting customer issues, and improving support processes while ensuring customer satisfaction with Amplitude's platform.

As a Staff Software Engineer at Amplitude, you will enhance the OLAP engine, optimize infrastructure, ensure reliability, and provide technical leadership across diverse projects.

The Sr. Technical Customer Success Manager is responsible for driving customer value through deployment, adoption, and outcomes, leveraging technical expertise and building relationships with clients.

As a Senior Software Engineer, you will design and build highly reliable backend services, optimize data infrastructure, and mentor team members.

As a Senior Software Engineer, you will design and build reliable backend systems, optimize performance, and mentor other engineers in a high-scale environment.

As a Senior Platform Engineer, you'll lead complex platform projects, enhance developer experience, improve infrastructure automation, and ensure system reliability while mentoring other engineers.

Partner with product and engineering teams in APJ to design, run, and analyze experiments (A/B tests), advise on statistical methodology and measurement frameworks, build scalable experimentation programs, and create enablement materials to drive customer adoption and product improvements.

Own complex order workflows from quote-to-cash, evaluate and process customer orders for accuracy and compliance, resolve non-standard deal scenarios with Sales/Finance/RevOps, analyze order data to identify root causes, and document/process improvements to increase scalability and throughput.