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RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.
Job Description
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
We're searching for a London-based Workplace Experience & Office Manager to join our team, so that we can create a consistently welcoming, engaging and well-run workplace for our colleagues and visitors. The Workplace Experience & Office Manager will own the experience colleagues and visitors have of our office, designing and delivering a programme of wellbeing, engagement and community activities while running the office day to day, to make everyday office interactions a positive employee and guest experience.
How You'll Spend Your Time
- Develop and coordinate an inclusive programme of office-based wellbeing, engagement and community activities, and deliver events, leadership visits and celebrations, to bring people together and increase participation in onsite activities
- Provide a warm, professional welcome for employees, candidates, clients, contractors and visitors, owning reception coverage, calls, visitor registration, access passes, deliveries and post, in order to create an excellent first impression of RLDatix
- Oversee the effective daily operation of the office, coordinating maintenance, cleaning, security and building services, to maintain a clean, safe, secure and welcoming environment
- Support the implementation of workplace health, safety, security and environmental procedures, maintaining records, inspections and first aid and fire safety arrangements, in order to meet company requirements and local obligations
- Manage day-to-day relationships with workplace suppliers and contractors, monitor expenditure, raise purchase orders and process invoices, to deliver value and maintain clear records against agreed budgets
What Kind of Things We're Most Interested in You Having
- Experience in a customer-facing reception, office management, workplace experience, hospitality or facilities coordination role
- Proven success in coordinating facilities requests, suppliers, maintenance or office services, with excellent organisation and prioritisation skills
- In-depth knowledge on how to engage professionally with colleagues, senior leaders, clients, visitors and external partners, with a strong service mindset and sense of ownership
- Ability to commute to London five days a week, with flexibility to support occasional events or urgent workplace requirements outside normal office hours
- Sincere interest in employee wellbeing, engagement activities and creating a positive, inclusive workplace culture
- A knack for working both independently and collaboratively within a fast-paced environment, confident using Microsoft 365 applications including Outlook, Teams, Word, Excel and PowerPoint
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.
As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to [email protected].
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
Skills Required
- Experience in customer-facing reception, office management, workplace experience, hospitality, or facilities coordination
- Experience coordinating facilities requests, suppliers, maintenance, or office services
- Excellent organization and prioritization skills
- Professional communication with colleagues, senior leaders, clients, visitors, and external partners
- Strong service mindset and sense of ownership
- Ability to commute to London five days per week
- Flexibility to support occasional events or urgent workplace requirements outside normal office hours
- Interest in employee wellbeing, engagement activities, and positive inclusive workplace culture
- Ability to work independently and collaboratively in a fast-paced environment
- Confidence using Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint
RLDatix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RLDatix and has not been reviewed or approved by RLDatix.
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Affordable Benefits — Health coverage is often described as affordable, with HSA/FSA options and efforts to offset plan changes. Feedback suggests core medical, dental, and vision offerings deliver solid value.
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Leave & Time Off Breadth — Generous PTO and paid holidays are consistently highlighted, supporting work-life balance. Feedback suggests time-off policies are a clear strength alongside hybrid/remote flexibility.
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Retirement Support — A 401(k) with company matching is recognized as a meaningful component of total rewards. Feedback suggests retirement benefits are straightforward and dependable.
RLDatix Insights
What We Do
At RLDatix, we believe that what flows through our software is more than bits and bytes — it’s human lives. This is our mantra, our mindset, our passion and our purpose. We deliver comprehensive healthcare software solutions designed to raise the standard of care for patients, providers and healthcare organizations around the world. What sets us apart: ? Global reach, local impact — We serve over 10,000 organizations across 30+ countries. ? Culture of purpose — Our team is united by the conviction that healthcare work is a privilege. ? Partnership mindset — We see ourselves as more than a vendor; we strive to be a trusted ally in improving patient safety and care. ? Innovation-driven — We continuously evolve our platform to help our customers stay ahead in compliance, safety, outcomes and efficiency. Join us as we continue to empower healthcare systems to do more — for their patients, staff and communities.
