Workplace Experience Manager

Posted 6 Hours Ago
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Geneva
Hybrid
Senior level
Cloud • Information Technology • Security • Software
Sonar is committed to enabling developers and organizations to build better code for better software.
The Role
As the Workplace Experience Manager at Sonar, you will lead a team of Office Coordinators, ensuring exceptional office experiences and support for Sonar employees and visitors. Your responsibilities include managing daily operations, promoting employee well-being, overseeing event coordination, and driving continuous improvements in office services.
Summary Generated by Built In

Why should I Apply:


At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.


We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.


Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.


Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.



The impact you will have  


The Office Coordination (OC) team is part of Sonar's Business Operations Team and has a key objective: “Provide an exceptional experience to SonarSources and visitors in offices and during their trips, and provide support to help them perform their jobs and activities.”


The Team Missions are:

- Provide state-of-the-art reception services that align with Sonar’s brand and culture

- Contribute to offering a pleasant work experience to SonarSourcers

- Support employees’ lifecycle management 

- Support Sonar’s in-office events

- Support SonarSourcers & external customers with modern and efficient travel services and assistance 

- Monitor the OC framework compliance with operational excellence


From Sonar's Workplace Experience Manager, we expect the experience and energy to run and maintain a high-performance team (Business as usual—BAU) and raise the bar of the OC services delivered to SonarSourcers (continuous improvements & Projects).

On a daily basis, you will

  • Be responsible for a team of 4 Office Coordinators and 7 Offices, acting as the DRI for all OC-related topics. You will directly report to our Vice-President of Operations and focus on two primary responsibilities:

  • Business as Usual (BAU)
  • Empower the team to reach the highest level of performance and well-being to deliver the following OC services successfully on a daily basis:
  • Reception services
  • Pleasant work experience
  • Employee life-cycle management
  • In-office events
  • Travel support
  • Monitoring
  • Coordination with 3rd parties

  • Raise the Bar
  • Support the continuous improvement activities and projects related to OC
  • Be accountable for following up on market trends, benchmarking Sonar's OC services
  • Coming up with tangible & relevant improvement ideas
  • Be able to prioritize these ideas according to effort/impact ratio and implement them as part of OC's CI and roadmap

The skills you will demonstrate

  • Language skills
  • Fluent English is mandatory, French will be a plus

  • Leadership & Management
  • Ability to inspire, lead, and manage cross-functional teams to deliver a seamless workplace experience
  • Skilled in navigating and managing organizational changes, such as office relocations, expansions, or cultural shifts
  • Strong ability to make informed decisions based on data, employee feedback, and organizational goals

  • Operational Expertise
  • Understanding of managing office operations, including maintenance, vendor contracts, and health and safety compliance
  • Familiarity with workplace technology tools, such as facility management software, visitor systems, and collaboration platforms
  • Proficiency in implementing safety protocols and ensuring compliance with ISO certification

  • Employee Engagement & Experience
  • Focused on creating a positive, employee-friendly environment that supports productivity and well-being
  • Excellent written and verbal communication skills to interact effectively with employees, leadership, and external vendors
  • Ability to understand employee needs and create solutions that enhance their workplace experience

  • Analytical and Problem-Solving Skills
  • Experience analyzing workplace data (e.g., space utilization and employee satisfaction surveys) to make data-driven improvements
  • Skilled in resolving workplace challenges, whether operational, technical, or interpersonal
  • Focused on identifying opportunities for improvement and implementing innovative solutions

  • Financial and Budget Management
  • Expertise in creating, managing, and adhering to workplace operations and initiatives budgets
  • Skilled in finding cost-effective solutions without compromising quality or employee experience

  • Relationship and Stakeholder Management
  • Previous experience in sourcing, negotiating, and managing relationships with external vendors and service providers
  • Ability to work closely with HR, IT, finance, and leadership teams
  • Expertise in managing disputes or concerns between employees, vendors, or other stakeholders

  • Creativity and Innovation
  • Ability to find innovative ways to improve the workplace, enhance collaboration, and foster employee engagement
  • Skilled in organizing workplace events that align with the company culture and boost morale

Why you will love it here:


Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.

We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!

We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).

We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.



We prioritize Diversity, Equity, and Inclusion:


At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.


We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.

What the Team is Saying

Will
Brian
London
Kim
Elizabeth
Varsha
Arden
Jeff
Max Steinberger
Patrick McKinney
The Company
HQ: Geneva
597 Employees
Hybrid Workplace
Year Founded: 2008

What We Do

Software-driven digital innovation is essential for competing in today's market, and the foundation of this innovation is code. However, there are widespread cracks in this foundation – lines of bad, insecure, and poorly written code – that manifests into tech debt, security incidents, and availability issues. With Sonar, developers and organizations are empowered to create quality, secure code confidently, whether written by humans or generated with AI.

The Sonar solution, SonarQube, helps prevent code quality and security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it—your internal team or genAI—resulting in more secure, reliable, and maintainable software.

At Sonar, we are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do.

Rooted in the open-source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by 7M+ developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.

Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Annecy, France; Bochum, Germany, London, England; and Singapore. The company is rapidly growing with over 600 employees!

Join us in our mission to solve the trillion-dollar challenge of bad code!

Why Work With Us

We are a product-first company, all while maintaining a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.

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Sonar Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Sonar, we require employees to come into the office 3 days/week.

Typical time on-site: 3 days a week
HQGeneva Office (HQ)
Singapore Office
Annecy Office
Austin, TX office
Bochum Office
London Office
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