Workplace Experience Lead

Posted 21 Days Ago
New York, NY
104K-130K Annually
3-5 Years Experience
Fintech
All-in-one finance for every business.
The Role
The Workplace Experience Manager at Brex will lead office expansion projects, coordinate with vendors for seamless operations, optimize office policies, and collaborate with various teams to enhance the workplace experience. This role emphasizes innovation and efficiency in a fast-paced environment.
Summary Generated by Built In

Why join us

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

People at Brex

The People team keeps our company and culture growing. We’re curious, optimistic, and pragmatic — and work with our colleagues all across Brex to solve organizational challenges. We focus on bringing talented new individuals to the company and provide the tools and resources to empower individual and team success. Above all, we help build an authentic, inclusive environment where our team members can grow and make an impact. 

What you’ll do

Brex is on an exciting journey of growth, and we’re seeking a Workplace Experience Lead to help shape the future of our hybrid culture! In this pivotal role, you’ll collaborate closely with our Head of Workplace Experience to drive our office expansion, bringing our ambitious vision to life. You’ll also collaborate with our local office managers to ensure the office systems and processes are built to sustain a high-growth workspace.

As we broaden our geographical reach and elevate the workplace experience, we're seeking someone with a strong operational background, who has a wealth of knowledge working with external vendors and partners, and who brings creativity and a positive attitude to every challenge. If you're passionate about creating exceptional workplaces and are ready to take on a dynamic role in a fast-growing environment, this is your moment to shine!

Where you’ll work
This role will be based in our New York City office. You must be willing to work in office at least 3 days per week on Monday, Wednesday, and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of one week at a time.

Responsibilities

  • Lead and support office expansion projects, including overseeing renovations, office moves, or setting up new locations
  • Coordinate with landlords and property management for office expansions, maintenance, or compliance matters
  • Negotiate contracts and service agreements with local and regional vendors
  • Create new and optimize current office policies, procedures, and systems for efficiency and scalability, working closely with our office managers for implementation
  • Collaborate with the Head of Workplace Experience to forecast facility needs and requirements
  • Help develop workplace standards
  • Work with team leads to manage our digital mail service 
  • Partner closely with cross-functional teams: Leadership, IT/AV, People, Finance & Security
  • Compose and release company-wide communications for updated workplace procedures
  • Take on ad hoc projects, as needed

Requirements

  • 4+ years of experience in workplace experience or workplace operations, with a strong emphasis on creating and delivering improved employee experiences in a fast-paced office environment
  • Recent experience helping to expand and open new offices
  • Knowledge and experience running various workplace programs
  • Excellent written and verbal communication skills
  • Extraordinary organizational and time management skills 
  • Self-starter with a strong sense of personal initiative; responsible, reliable, and dependable with strong follow-through
  • Enthusiastic analytical and quantitative skills with shown experience in developing strategic solutions
  • High level of understanding of how change management works with companies in various industries
  • Financial analysis/budget leadership skills
  • A creative mind with the ability to suggest innovative ideas and improvements
  • Hospitality-oriented with exceptional customer service skills
  • Must be willing to work in office a minimum of 3 days per week on Monday, Wednesday, and Thursday. This role may require some after hours and travel.

Bonus points

  • Office design and construction experience
  • Familiarity with workplace trends
  • Knowledge of change management principles

Compensation

The expected salary range for this role is $103,960 - $129,950.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.



Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

The Company
HQ: San Francisco, CA
800 Employees
On-site Workplace

What We Do

Brex is all-in-one finance for growing businesses. We help companies spend, save, and earn smarter—and take every dollar further—by doing more than a bank, bookkeeping, or reward program could ever do alone. After completing the Y Combinator accelerator program in 2017, Brex has grown to over 600 employees and raised over US $940 million in venture capital. Learn more at brex.com.

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