Workplace Experience Insights Analyst/ Senior Analyst

Reposted 3 Hours Ago
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Richmond, VA
In-Office
Mid level
Insurance
The Role
The Workplace Experience Insights Analyst is responsible for optimizing workplace operations, financial processes, and improving employee experience through data analytics, vendor management, and project execution.
Summary Generated by Built In

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Workplace Experience Insights Analyst/ Senior Analyst plays a pivotal role in optimizing our workplace operations, financial processes, and employee experience. This role bridges data analytics, financial tracking, facilities management, and project execution to ensure our offices run efficiently, cost-effectively, and with employee experience at the forefront.
You will be responsible for end-to-end workplace operations support: processing invoices, creating project trackers, researching and implementing workplace initiatives, managing vendors, and driving cross-functional projects. Using advanced data analytics and visualization tools, you will provide actionable insights to leadership and help shape strategy for workplace and real estate decisions.
This role requires a highly proactive, detail-oriented professional who is comfortable working independently, adapting to new technologies, and managing multiple priorities. Experience in workplace, facilities, or real estate management is highly desirable.

Key Responsibilities

Workplace Experience & Operations

  • Coordinate and oversee daily operations across facilities and workplace programs.
  • Support workplace experience initiatives that enhance employee engagement and productivity.
  • Support management of vendor relationships along with Procurement/ Real Estate staff and ensure service levels are met.
  • Create and maintain “project campers” (trackers) for all workplace and facilities initiatives.

Financial & Process Management

  • Process and track workplace and facilities invoices, ensuring accuracy and timely payment.
  • Develop and monitor workplace budgets and forecasts.
  • Conduct cost analyses and provide recommendations for optimization.
  • Ensure compliance with financial policies and reporting standards.

Data Analytics & Reporting

  • Build and maintain dashboards in Power BI (and other BI tools) to visualize workplace, facilities, and financial data.
  • Leverage data to identify trends, risks, and opportunities for continuous improvement.
  • Integrate and validate data from multiple sources (Oracle, Anaplan, Gemma, and other financial systems).
  • Provide leadership with clear, data-driven reports and recommendations.

Project & Program Management

  • Drive workplace programs with clear tracking, reporting, and stakeholder alignment.
  • Streamline processes through automation and best practices.
  • Develop process maps and workflows to improve efficiency.

Innovation & Continuous Improvement

  • Evaluate new workplace and financial technologies, lead adoption of new systems.
  • Partner with cross-functional teams (Finance, HR, IT, Real Estate) to drive workplace innovation.
  • Recommend opportunities to enhance employee experience while maintaining cost efficiency.

Education

  • Bachelor’s degree in business administration, Finance, Analytics, Facilities Management, or related field.

Work Experience / Skills

  • 3+ years of experience in workplace operations, data analytics, finance, or facilities management.
  • Strong proficiency in Power BI (or similar dashboarding tools).
  • Hands-on experience with Oracle, Anaplan, Gemma, and comfort learning new financial software.
  • Strong financial acumen with ability to process invoices and analyze budgets.
  • Advanced in Microsoft Excel.
  • Proficient in Microsoft PowerPoint, Teams, Outlook and Word.
  • Experience in project management, with ability to manage multiple initiatives simultaneously.
  • Knowledge of real estate, facilities, or workplace management highly preferred.
  • Strong analytical and problem-solving skills; able to work independently without micromanagement.
  • Excellent communication skills for presenting insights and collaborating globally.

#DEIB

#LI-Hybrid

#PIQ

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Who we are: 

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. 

 

We’re all about people | We win together | We strive for better 

 

We enjoy the everyday | We think further 

 

What’s in it for you: 

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.  

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.  

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.  

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.   

 

Are you ready to play your part? 

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. 

 

Caution: Employment scams 

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: 

  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses. 

 

We would also ask that you please report any job employment scams related to Markel to [email protected]. 

 

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.  

 

Should you require any accommodation through the application process, please send an e-mail to the [email protected].    

No agencies please.

Top Skills

Anaplan
Gemma
Excel
Microsoft Outlook
Microsoft Powerpoint
Microsoft Teams
Microsoft Word
Oracle
Power BI
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The Company
HQ: Glen Allen, VA
3,519 Employees
Year Founded: 1930

What We Do

At Markel, we believe in hard work, a zealous pursuit of excellence, and fairness in all our dealings.

Markel Corporation (NYSE: MKL) is a global Fortune 500 company headquartered in Richmond, Virginia. We seek to be a leader in each of our pursuits, with insurance being our primary business. As a market leader for specialty insurance, reinsurance, and investment operations around the world, Markel embodies integrity, commitment, teamwork, and innovation in every day operations. We are encouraged to look for a better way to do things. Since our founding in 1930, we have sought to know our customers’ needs and to provide quality products and service.

Markel specializes in providing coverage for hard-to-place risks for a variety of niche markets including:
• Agricultural and equine risks
• Reinsurance for large risk enterprises such as oil rigs
• Event cancellation insurance for weddings, concerts, and sporting events
• Inland marine coverage for fine art collections
• Environmental pollution
• Yachts, ATVs, and motorcycles

At Markel we provide an atmosphere in which people can reach their personal potential. We are results-oriented, and we continually strive for a better way to do things. The Markel approach is one of spontaneity and flexibility.

Markel helps employees balance work and social activities. Markel gives you the keys to success! Keeping an open mind and learning new skills allows our associates to stay ahead of the marketplace. Above all, we enjoy what we are doing. There is excitement here that comes from innovating, creating, striving for a better way, sharing success with others…winning.

That is the Markel Style.

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