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Posting Type
Onsite
Job Overview
The Workplace Experience and Corporate Services Specialist will join a global Workplace Operations team, bringing industry best practice, novel approaches to incrementally innovating and improving the overall workplace experience. We need the right person to step in and help grow a team of diverse, dynamic and highly capable professionals that shape the spaces where we work and help define who we are as a company.The Workplace Experience and Corporate Services Specialist role supports and collaborates with our business partners internally to manage and execute Relativity and client events and meetings in our Chicago and other global locations. Reporting to the Workplace Operations Manager, this role will have a strong focus planning, managing, and executing events, and Workplace Operations/Facilities support, with the objective of delivering customer excellence.
The successful candidate will have a track record of liaising with internal and external constituents at all levels, including C-level executives, with the ability to champion strategy and recommendations. Additionally, the right candidate will have a passion for events, strong leadership, thrive in a demanding, fast-paced environment, be a team player, and be extremely proactive with our employees and clients, always putting them first and doing everything possible to accommodate their needs.
Job Description and Requirements
This position is a full-time in-office role (5 days a week in office).
Responsibilities:
Deliver best-in-class workplace services to deliver connection, collaboration, and growth to our diverse employees.
Advance and manage a process of gathering employee sentiment / feedback to continuously evolve the workplace program.
Plan, manage and execute internal events and as needed, meetings. This includes, but is not limited to weekly lunches, receptions, cocktail parties, dinners, product launches, etc.
Work across the organization with global Workplace Counterparts, Administrative Assistants and Chief of Staffs, IT/AV, Communications and Creative Teams to successfully plan, manage, and execute events
Be the subject matter expert for Relativity’s client experience
Manage partnership with vendors for events and catering
Demonstrate superior customer service and hospitality to all clients and Relativians
Deliver excellent customer service throughout the lifecycle of an event, motivating other team members to perform the same.
Continually seek out and implement new tools, communications, or workflows that can streamline processes, increase efficiency and improve the customer experience.
Motivate and inspire global Workplace Ops counterparts and Administrative Assistants while rewarding and cultivating a culture of a high performing team
Train and transfer expertise to global Workplace Ops counterparts
Support SLT with ad-hoc special projects
Proactively taking on new, impactful initiatives and exhibit a curiosity for learning
Qualifications:
Experience Required: 3-5 years of Facilities and event management, hospitality, client experience
High degree of creativity and passion for event planning
Enthusiastic and motivated to grow within the Workplace Operations team
Self-motivated attitude and is focused on delivering results
Accustomed to delivering exceptional white-glove customer service
Experience collaborating with other internal partners (e.g., IT, HR, Security, Communications, etc.) to develop and implement cross-functional workplace experience strategies.
Deep understanding of workplace and real estate fundamentals and knowledge of leading practices and trends.
Excellent influencing, problem solving, and project management skills
Exceptional communication skills and ability to interface with C-level executives both internally and externally
Proven track record in collaborating with various stakeholder groups
Education Bachelor’s degree, preferred in communications, marketing, or hospitality or equivalent work experience
Helpful Experience: Microsoft Outlook, Excel, PowerPoint, Salesforce, Workday, Envoy, Genetec
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$60,000 and $90,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Budget Management, Building Services, Customer Service, Emergency Planning, Facilities Services, Facility Management, Project Management, Space Planning, Sustainability, Vendor ManagementSkills Required
- 3-5 years of experience in facilities management, event management, hospitality, or client experience
- Experience collaborating with internal partners such as IT, HR, Security, and Communications on workplace experience strategies
- Understanding of workplace and real estate fundamentals, leading practices, and trends
- Excellent influencing, problem-solving, and project management skills
- Exceptional communication skills and ability to interface with C-level executives
- Proven track record collaborating with various stakeholder groups
- Bachelor's degree, preferably in communications, marketing, or hospitality, or equivalent work experience
- Experience with Microsoft Outlook, Excel, PowerPoint, Salesforce, Workday, Envoy, or Genetec
- Creativity and passion for event planning
- Ability to deliver exceptional white-glove customer service
- Budget management, building services, emergency planning, facilities services, facility management, space planning, sustainability, and vendor management skills
Relativity Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Relativity and has not been reviewed or approved by Relativity.
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Leave & Time Off Breadth — Time off options include discretionary time off and two company‑wide breaks each year, providing additional recharge time.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, telehealth access, and wellness resources such as a Headspace subscription.
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Parental & Family Support — North America offers up to 12 weeks of fully paid parental leave, with comparable regional programs in EMEA and APAC.
Relativity Insights
What We Do
At Relativity, we build innovative and comprehensive tools for making sense of unstructured data. When more people can find the facts in mountains of documents, emails, and texts, more legal and data-centric matters can be resolved equitably. Join us in our mission to help our customers organize data, discover the truth, and act on it. Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Relativity does not tolerate racism or discrimination of any kind. We do not accept unfair treatment of any person or group of people. We’re committed to advocating for change to make our world a more inclusive, just place.
Why Work With Us
We believe in our team members and we want to help you own your career as part of a community of values-driven people who help customers around the world solve complex data challenges. At Relativity, you’ll take on challenging work, but you’ll also partner with talented colleagues and pursue plenty of learning and development opportunities.
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