Job Title
Workplace Experience CoordinatorJob Description Summary
As a Community Host, you will be the face of the workplace, creating a welcoming and seamless experience for employees and visitors. You will provide day-to-day support, ensure workplace spaces are ready for use, and proactively resolve issues to maintain a positive and productive work environment.Job Description
Key Responsibilities
- Deliver exceptional customer service to employees, visitors, and guests.
- Provide workplace support, information, and wayfinding assistance.
- Ensure meeting rooms, workstations, and common areas are employee-ready.
- Conduct workplace walkthroughs and report maintenance or facilities issues.
- Respond to enquiries, troubleshoot workplace concerns, and coordinate resolutions.
- Build strong relationships with employees and stakeholders.
- Gather employee feedback and identify opportunities to enhance workplace experience.
- Support employee engagement and workplace well-being initiatives.
Requirements
- 2-3 years of experience in hospitality, customer service, retail, co-working, workplace experience, or a similar environment.
- Excellent communication and interpersonal skills.
- Proactive, detail-oriented, and customer-focused.
- Strong problem-solving skills and ability to work independently.
- Proficient in Microsoft Office applications.
- Professional, approachable, and service-oriented.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
Being part of a growing global company;
Career development and a promote from within culture;
An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
Skills Required
- 2-3 years of experience in hospitality, customer service, retail, co-working, workplace experience, or a similar environment
- Excellent communication and interpersonal skills
- Proactive, detail-oriented, and customer-focused approach
- Strong problem-solving skills
- Ability to work independently
- Proficiency in Microsoft Office applications
- Professional, approachable, and service-oriented demeanor
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
