Workplace Experience and Project Coordinator Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Core Purpose:

To enhance the overall employee experience by managing workplace initiatives, environment improvements, and projects that support productivity, collaboration, and well-being. This role bridges facilities management, employee engagement, and project coordination.

Key Responsibilities:

1. Workplace Experience & Engagement

• Develop and implement programs that promote a positive, inclusive, and engaging workplace environment.
• Serve as a point of contact for employee feedback on workspace comfort, amenities, and services.
• Monitor and improve hospitality services (e.g., reception, pantry, meeting room experience).
• Partner with HR and Facilities teams to align workspace experience with company culture and values.

2. Project Management

• Plan, execute, and close workplace-related projects (e.g., office renovations, space optimization, move management, sustainability initiatives).
• Prepare and manage project plans, budgets, and timelines.
• Coordinate with cross-functional teams, vendors, and contractors to ensure project deliverables meet quality standards.
• Conduct regular project progress reviews and risk assessments.
• Ensure compliance with safety, environmental, and corporate standards in all project phases.

3. Space Planning & Optimization

• Analyze space utilization data and propose improvements to enhance efficiency and collaboration.
• Support the design and implementation of flexible workspace concepts (e.g., hot desking, collaboration zones).
• Maintain updated space allocation records and seating plans.
• Assist in workplace move coordination, ensuring minimal disruption to business operations.

4. Communication & Reporting

• Prepare and present workplace reports, dashboards, and project updates to management.
• Develop internal communications for upcoming workplace initiatives or projects.
• Track KPIs related to workplace experience (e.g., satisfaction surveys, service delivery metrics).

5. Health, Safety, and Sustainability

• Support implementation of health, safety, and environmental (HSE) standards within the workplace.
• Promote sustainability practices such as energy conservation, waste management, and green workspace initiatives.
• Conduct regular workspace inspections to identify and resolve potential safety or comfort issues.

Qualifications & Skills

• Bachelor’s degree in Facilities Management, Business Administration, Project Management, or related field.
• Minimum 3–5 years’ experience in workplace experience, facilities, or project management roles.
• Strong organizational, communication, and stakeholder management skills.
• Knowledge of workplace design, ergonomics, and sustainability principles is a plus.
•  

Job Category:

Posting End Date: