For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
Due to the nature of this role, you will be required to work onsite in our Shoreditch office full time, Monday - Friday.
The challenges you’ll solve as our Workplace Coordinator
As our Workplace Coordinator, you will take broad ownership of our day-to-day office environment and internal events. Working alongside a team of 4 in a highly visible role, you will be one of the first faces people see in the morning, ensuring our facilities run seamlessly while creating consistent, memorable cultural events that bring our team together.
Managing daily operations: Taking charge of reception duties, building opening checks, deliveries, post, and maintaining meeting rooms to keep the office highly organised.
Creating memorable events: Planning and delivering company celebrations and cultural events, including sourcing suppliers, managing budgets, and documenting contingency plans.
Championing the visitor experience: Acting as the first point of contact by warmly greeting visitors, managing security passes, and ensuring an exceptional front-of-house experience.
Overseeing facilities and maintenance: Managing stock, refreshments, and essential maintenance while handling relationships with landlords, contractors, and suppliers.
Improving and automating processes: Spotting opportunities to replace manual workflows with automated solutions for tasks like issue reporting, capacity tracking, and event workflows.
Supporting the wider team: Working seamlessly across the workplace function to cover responsibilities, step in during absences, and collaborate with key stakeholders like IT, People, Finance, and the kitchen team.
You have proven experience in a customer-facing role - either in workplace, front of house, hospitality or general customer service - with a natural ability to provide a welcoming experience.
You possess meticulous attention to detail, consistently documenting your work and leaving no stone unturned.
You are a self-starter who proactively spots and fixes problems without needing to be prompted.
You have the ability to manage facilities work, general maintenance, and hold external contractors and suppliers accountable.
You love planning - events, holidays, travel, whatever it is, you're the go to when it comes to ensuring everything runs without a hitch.
You are tech-savvy, able to quickly learn new software and computer systems without extensive training.
You naturally align with our core principles: you are relentlessly resourceful, enjoy succeeding together, and you prefer to be a driver, not a passenger.
You'll be joining an established but fast-growing Tech for Good movement, where we're led by our Principles and our mission to solve healthcare productivity.
£32,000 - £36,000 salary + share options up to £7,500
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life
Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Family matters: We offer enhanced parental leave, fertility support and parental loss support
We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!
Want to know more about the company or the hiring process? Check out our Careers page and Candidate hub.
Find us across social media: Medium, LinkedIn, X, Instagram and YouTube
Skills Required
- Work onsite in Shoreditch office full time, Monday - Friday.
- Proven experience in a customer-facing role (workplace, front of house, hospitality or customer service).
- Meticulous attention to detail and consistent documentation of work.
- Self-starter who proactively identifies and fixes problems.
- Ability to manage facilities work, general maintenance, and hold external contractors and suppliers accountable.
- Tech-savvy; able to quickly learn new software and computer systems.
- Cultural fit with company principles (resourceful, collaborative, proactive).
What We Do
Accurx is where conversations happen with and about patients. Through one, easy-to-use platform, we help everyone involved in a patient’s care to communicate and collaborate. Whether you’re a patient or a healthcare professional, Accurx lets you connect seamlessly with the people you need to. We believe that healthcare runs on conversations - conversations in GP practices, on hospital wards, over the phone, text, video, email and from a patient’s home. That’s why we’re working toward a health system where everyone involved in patient care can communicate for the good of patients and healthcare staff. Every interaction on Accurx helps to build a better-connected healthcare system, where easy communication changes and saves lives every day.
