The Role
Build and maintain workplace automations using low-code platforms, scripts, APIs, AI tools, and productivity software. Develop workflows, integrations, reporting, document-generation, and knowledge-management solutions. Troubleshoot and monitor deployed automations, document configurations, support business users, and collaborate with IT and InfoSec on authentication, access control, data handling, logging, and approvals. Continuously identify opportunities to improve internal business processes.
Summary Generated by Built In
As a Workplace Automation Engineer, you will take part in the company's new initiatives to build, maintain, and improve automation solutions that reduce manual office work. This person will work closely with the stakeholders and business users to develop workflows, integrations, scripts, AI-enabled tools, and productivity solutions.
What you'll do
- Build automations for internal business processes using low-code platforms, scripts, APIs, AI tools, and productivity software.
- Develop workflows for approvals, notifications, data collection, reporting, document generation, task tracking, and knowledge management.
- Integrate tools such as Google Workspace, email, databases, forms, dashboards, and internal systems.
- Use AI technologies to automate document summarization, data extraction, classification, content generation, search, and workflow assistance.
- Create and maintain scripts, connectors, templates, prompts, and reusable automation components.
- Support testing, troubleshooting, monitoring, and enhancement of deployed automations.
- Document solution design, user instructions, technical configuration, limitations, and maintenance requirements.
- Work with IT and InfoSec to follow standards for authentication, access control, data handling, logging, and approval.
- Help business users understand how to use automation tools effectively.
- Continuously identify improvement opportunities in existing workflows.
What you'll need
- 2+ years of experience in automation development, scripting, productivity tooling, systems integration, IT support engineering, business applications, or related roles.
- Hands-on experience with at least one scripting or automation technology, such as Python, JavaScript, Google Apps Script, Zapier, Make or similar.
- Familiarity with APIs, webhooks, data formats, forms, spreadsheets, databases, and workflow logic.
- Experience with productivity platforms such as Google Workspace, Lark or similar tools
- Ability to troubleshoot technical issues and communicate clearly with business users.
- Strong documentation discipline.
- Experience using generative AI tools or APIs to build workplace productivity solutions.
- Experience with prompt design, document processing, chatbot workflows, or knowledge base automation.
- Basic SQL or data analysis experience.
- Experience with dashboards or reporting tools.
- Familiarity with security basics, including permissions, secrets management, data privacy, and audit logs.
- Experience supporting regional or cross-functional business users.
Preferred Experience:
Skills Required
- 2+ years of experience in automation development, scripting, productivity tooling, systems integration, IT support engineering, business applications, or related roles.
- Hands-on experience with at least one scripting or automation technology, such as Python, JavaScript, Google Apps Script, Zapier, Make, or similar.
- Familiarity with APIs, webhooks, data formats, forms, spreadsheets, databases, and workflow logic.
- Experience with productivity platforms such as Google Workspace, Lark, or similar tools.
- Ability to troubleshoot technical issues and communicate clearly with business users.
- Strong documentation discipline.
- Experience using generative AI tools or APIs to build workplace productivity solutions.
- Experience with prompt design, document processing, chatbot workflows, or knowledge base automation.
- Basic SQL or data analysis experience.
- Experience with dashboards or reporting tools.
- Familiarity with security basics, including permissions, secrets management, data privacy, and audit logs.
- Experience supporting regional or cross-functional business users.
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
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Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
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Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
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Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
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The Company
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
