Johnson & Johnson

Working Student

Posted Yesterday

Be an Early Applicant

2 Locations

In-Office

Internship

Healthtech • Pharmaceutical • Manufacturing

The Role

Support the Complaint Handling Team with product complaints, coordinate product returns, analyze data, and help optimize existing processes.

Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Career Programs

Job Sub Function:

Non-LDP Intern/Co-Op

Job Category:

Career Program

All Job Posting Locations:

Norderstedt, Schleswig-Holstein, Germany, Umkirch, Germany

Job Description:

Unterstützung des Complaint Handling Teams bei der Erfassung und Bearbeitung von Produktreklamationen aus dem Inland, inklusive der Übersetzung (deutsch/englisch) in den dafür vorgesehenen elektronischen Systemen
Funktionsübergreifende Kommunikation mit internen Partnern (wie. z.B. Sales-Rep´s, Marketing, Customer Service und dem Hersteller)
Koordinierung des Rücksendeprozesses der reklamierten Produkte
Erstellung von Datenanalysen sowie Verteilung regelmäßiger Berichte
Unterstützung bei der Koordinierung von Field Actions auf dem deutschen Markt
Support des QMS-Teams bei der kontinuierlichen Optimierung bestehender Prozesse

Required Skills:

Preferred Skills:

Top Skills

Data Analysis

Electronic Systems

View all jobs at Johnson & Johnson

View Johnson & Johnson Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: New Brunswick, NJ

143,612 Employees

Year Founded: 1886

What We Do

Profound Change Requires Boldness.

Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years.

The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.

Social Media Community Guidelines:
http://www.jnj.com/social-media-community-guidelines