Working Student Technical Support

Posted 9 Hours Ago
Be an Early Applicant
Cracow, Kraków, Małopolskie
1-3 Years Experience
Hardware • Information Technology • Other • Software • Analytics
The Role
As a Working Student in Technical Support, you will analyze error messages, assist customers in using products and services, and support logistics processes through data analysis and quality checking. You will also collaborate on implementing IT solutions based on customer needs and ensure data discoverability and accessibility.
Summary Generated by Built In

At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?

You can find more information about Transporeon as an employer here >>>

You are ready, if you...

  • have a technical understanding and manual dexterity (e.g. analyzing error messages and eliminating malfunctions, Excel, XML, SQL, …)
  • have a super creative mindset (e.g. realizing novel IT solutions)
  • have a high willingness to learn (e.g. continuously acquire knowledge about new technical developments in the IT industry)
  • have good reading & writing skills in English
  • also have strong analytical skills 
  • are able to work 20 hours per week

You will transform yourself and see...

  • how services are coordinated with customers, taking into account organizational and scheduling requirements, and how customers are instructed in the use of products and services
  • how to delight customers in our customer care department
  • how business and production management processes interact within the company
  • how to analyze data sources, check authorization for data use and provide data and actively support in global logistics processes (e.g. by identifying transport visibility gaps)
  • how to check the quality of data, ensure its discoverability and accessibility
  • how and with which methods and tools data is analyzed, processed and evaluated
  • how to use data to optimize work and business processes and digital business models

Our Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

Top Skills

SQL
The Company
HQ: Sunnyvale, CA
10,001 Employees
On-site Workplace

What We Do

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming industries such as agriculture, construction, geospatial and transportation. For more information about Trimble (NASDAQ:TRMB), visit: www.trimble.com.

Trimble products are used in over 141 countries around the world. Employees in more than 30 countries, coupled with a highly capable network of dealers and distribution partners serve and support customers worldwide. As the market leader in most of our businesses, we offer a compelling value proposition to our customers based on productivity, return on investment and environmental stewardship. Come position yourself with an innovative industry leader and position yourself for success.

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