Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Discover Impactful Work:
As an Operations Specialist, you will play a key role in enabling the success of your assigned Pods and Squads by supporting day-to-day operations, driving adoption of standardized processes, and promoting effective use of our work management platform. You will serve as the primary point of contact for user onboarding, training, and operational support while helping teams adopt new capabilities, improve workflows, and maintain consistent ways of working.
Working closely with the Operations Strategist, Operations Analyst, Workflow Automation Developer, and business stakeholders, you will help ensure teams have the tools, knowledge, and support they need to work efficiently and effectively.
Location: Pittsburgh, PA. Relocation assistance is NOT provided.
- Must be legally authorized to work in the United States without sponsorship.
- Must be able to pass a comprehensive background check, which includes a drug screening.
A Day in the Life:
- Onboard, train, and support users on work management processes, templates, and best practices.
- Create and maintain templates, reports, dashboards, and documentation that promote operational consistency and visibility.
- Monitor and report on operational KPIs for assigned Pods and Squads, providing regular updates and identifying areas requiring attention.
- Communicate and implement enterprise process, governance, and platform updates within assigned business teams.
- Provide first-line support for users, troubleshoot operational issues, and escalate system-related concerns when appropriate.
- Partner with Pods and Squads to improve workflows, encourage adoption of standardized processes, and support achievement of operational KPIs.
- Support onboarding of new teams by configuring templates, reports, dashboards, and training resources.
- Evaluate new platform capabilities and provide feedback to support adoption and continuous improvement.
- Gather user feedback and collaborate with the Operations Strategist and Senior Operations Analyst to identify enhancement opportunities and improve the overall user experience.
Skills Required
- High school diploma or equivalent
- At least 2 years of experience using Adobe Workfront or a comparable work management or project management platform
- Experience creating reports, dashboards, templates, and operational documentation
- Experience providing user training, onboarding, or operational support
- Legal authorization to work in the United States without sponsorship
- Ability to pass a comprehensive background check, including drug screening
- Associate's or bachelor's degree
- Experience supporting process improvement initiatives or workflow documentation
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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