The Role
Support day-to-day workforce systems, data administration and reporting for FIFA WWC2027. Maintain and validate workforce data, produce reports and Power BI dashboards, assist users, document processes, support operational readiness and event-time issue resolution.
Summary Generated by Built In
FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
Please submit your CV in English, as it will be reviewed by an international team.
THE POSITION
The Workforce Data & Systems Coordinator supports the effective day‑to‑day operation of workforce systems, data administration and reporting for the FIFA Women’s World Cup 2027™. The role helps ensure workforce data is accurate, consistent and timely, contributing to reliable planning, reporting and operational readiness. Working closely with the Workforce Data & Systems Manager and Workforce Planning team, the coordinator provides system, data and reporting support across workforce planning and operations, including preparation for test events and tournament delivery, helping to ensure systems and processes function smoothly throughout the event lifecycle.
KEY RESPONSIBILITIES
Workforce Systems & Workforce Systems Support
· Support the day‑to‑day operation of workforce planning and workforce operations systems used across the tournament.
· Assist with system configuration, user access management, testing and troubleshooting under the guidance of the Workforce Data & Systems Manager.
· Act as a first point of contact for workforce system users, logging issues, resolving basic queries and escalating more complex system issues as required.
· Support the setup and maintenance of workforce operations systems
Workforce Data Administration
· Maintain accurate and up‑to‑date workforce data across multiple systems, ensuring consistency and completeness.
· Conduct regular data checks, validation and cleansing in line with agreed data standards.
· Support the coordination of workforce data inputs from planning, recruitment, HR, training and operations teams.
· Assist with data reconciliation between systems to ensure alignment across workforce functions
Reporting & Dashboards
· Produce routine workforce reports and extracts to support workforce planning and operational decision‑making.
· Support the maintenance and updating of Power BI dashboards and other standard workforce reports.
· Assist with ad‑hoc data requests, ensuring timely and accurate delivery of information.
· Help prepare data inputs and visuals for leadership updates, meetings and operational briefings
Process & Documentation Support
· Assist in documenting workforce processes, system workflows and user guidance.
· Support the development and maintenance of workforce process maps across planning and operations activities.
· Help identify basic process inefficiencies or data gaps and raise improvement opportunities with the manager
Workforce Operations Support
· Provide system and data support for tournament‑time operations.
· Assist with operational readiness checks to ensure systems and data are accurate ahead of key milestones.
· Be available during operational periods to support issue resolution and rapid data updates.
· Support the use and optimization of Excel-based planning tools (advanced formulas, dynamic dashboards, data validation)
Collaboration & Stakeholder Support
· Work closely with the Workforce Planning team to ensure data and systems align with planning assumptions and deployment needs.
· Liaise with other workforce functional teams to support consistent system usage and data inputs.
· Support user training sessions, contribute to help materials and provide ongoing guidance to system users.
· Operate in line with FIFA policies, data protection standards and tournament governance requirements
Continuous Improvement
· Support testing activities, system enhancements and new functionality rollouts.
· Capture issues, lessons learned and feedback from users to inform system and process improvements.
· Contribute to knowledge sharing and handover documentation for future tournament delivery
YOUR PROFILE
- Right to work in Brazil.
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to re-locate to Rio de Janeiro.
- Bachelor’s degree (or equivalent experience) in Business
- Administration, Information Systems, Data Analytics, HR or a related discipline.
- Experience in a coordination, administration, systems support or data support role, ideally within workforce, HR, operations or event delivery environments.
- Experience working with data, systems or reporting tools in a professional setting.
Skills & Expertise - Practical experience using workforce systems, databases or operational platforms.
- Working knowledge of reporting tools such as Power BI, Excel or similar data analysis tools.
- Strong data accuracy, validation and attention‑to‑detail skills.
- Ability to follow defined processes while supporting documentation and continuous improvement.
- Strong organisational skills and ability to manage multiple tasks and deadlines.
- Clear written and verbal communication skills, with confidence supporting system users.
- Ability to work collaboratively with planning, operations and technical teams.
- Willingness to learn new systems and adapt in a fast‑paced, evolving environment.
- Comfortable supporting operational delivery during test events and tournament periods.
About
We are FIFA, the global governing body for football.Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami, Paris and Rabat, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay.
Skills Required
- Right to work in Brazil
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to relocate to Rio de Janeiro
- Bachelor's degree or equivalent experience in Business Administration, Information Systems, Data Analytics, HR or related discipline
- Experience in coordination, administration, systems support or data support role (ideally within workforce, HR, operations or event delivery)
- Experience working with data, systems or reporting tools in a professional setting
- Practical experience using workforce systems, databases or operational platforms
- Working knowledge of reporting tools such as Power BI and Excel (including advanced formulas, dashboards, data validation)
- Strong data accuracy, validation and attention-to-detail skills
- Ability to follow defined processes, document workflows and support continuous improvement
- Strong organisational skills and ability to manage multiple tasks and deadlines
- Clear written and verbal communication skills and confidence supporting system users
- Ability to work collaboratively with planning, operations and technical teams
- Willingness to learn new systems and support operational delivery during test events and tournament periods
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The Company
What We Do
FIFA (Fédération Internationale de Football Association) is the international governing body for association football, futsal, and beach soccer. It is responsible for organizing major international tournaments, such as the World Cup, and works to grow the game globally, promote inclusivity, and advocate for integrity and fair play. Headquartered in Zurich, Switzerland, it oversees 211 national associations and invests in football development worldwide to ensure the sport remains accessible and beneficial to all.
