Workforce Scheduler

At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it.
 

Are you a motivated individual who loves to see their team succeed? We’re looking for a driven and process orientated Workforce Scheduler who will be based in the Philippines office.
The role will be focusing on supporting the service department with work allocation, as well as administration of service-related procedures and monitor full compliance of service and repair schedules in line with Aggreko procedures ensuring high quality customer service.
 

Why Aggreko?

• Competitive compensation package & annual bonus program
• Industry-leading benefit plans
• Continuous training and development with career growth opportunities
• Safety-focused culture

Who we want:

Self Starter – People who see a challenge and take ownership, needing no prompting to drive productivity, change and outcomes.

Dedicated Achievers – People who see going above and beyond as the norm, and stop at nothing to ensure a job is done to expectations.

Process Improvement  Gurus – People who can’t help but unravel a process til they’ve found the root cause to a problem, and lead the way to an optimal solution.

Team Cheerleader – People who celebrate the success of others, and take pride in the achievement of those around them

What you’ll do:

• Allocate work to technicians in alignment with the Operations/Depot/Field Managers
• Manage orders by working along side a broader team
• You’ll be responsible for accurate information shared with the wider teams across the company
• Audit  Technicians complying with business processes on their day to day activities
• Ensure service technicians are fully equipped to work at customer sites (passes/permits)
• Record and action responses to service calls in the absence of service engineers.
• Lead internal process improvement initiatives

You’ll have the following skills and experience:

• Minimum 3 years of operations experience
• Time management skills is essential
• Excellent communication skills and able to work as a team
• Familiar with ERP or CRM preferred
• Process improvement experience desirable
• 20% trave required

Find out more and apply now.

Bring your energy. Grow your career.

Equity, diversity and inclusion at Aggreko

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.