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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
The Workforce Planning Manager is responsible for developing and implementing effective workforce planning strategies that align with the organization’s goals and objectives. The role analyzes workforce data, forecasts future staffing needs and develops strategies to optimize employee performance and productivity. Key responsibilities include:
• Analyze workforce data to identify trends and forecast future staffing needs.
• Develop and implement workforce planning models and strategies.
• Collaborate with HR and departmental leaders to understand staffing requirements.
• Monitor and report on workforce metrics and KPIs.
• Conduct regular assessments of workforce capabilities and gaps.
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Analyze workforce trends and forecast future staffing needs to align with organizational goals.
- Develop and implement strategic workforce plans that optimize employee utilization and productivity.
- Supervise and mentor workforce planning staff to enhance their skills and performance.
- Coordinate and manage employee schedules to ensure adequate coverage and minimize labor costs.
- Collaborate with managers to identify staffing requirements and develop recruitment strategies.
- Monitor and report on workforce metrics, including turnover rates and employee satisfaction levels.
- Manage inventory of human resources, ensuring that the right talent is available at the right time.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Business or a related field (required)
- 5-8 years of experience in workforce planning for back-office operations (required)
CERTIFICATIONS, LICENSES, REGISTRATIONS
- None
FUNCTIONAL SKILLS
- Strong analytical and problem-solving skills.
- Proficient in workforce planning software and MS Office Suite.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Strong organizational skills and attention to detail.
- Ability to influence without authority
General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Top Skills
What We Do
CRC Group is one of the largest wholesale insurance distributors in the U.S.
CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh.
CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more.
CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well.
These are just some of the ways CRC Group is placing you first.
