Workforce Planning Analyst

Temporary position for 12 months

As a workforce planning analyst, you help extract data and produce reports and indicators for the organization by developing and administering information systems. You analyze and adapt management systems based on organization’s changing needs. You analyze and help diagnose issues. You provide opinions in accordance with your discipline’s rules and help develop recommendations and implementation plans. You develop tools, methods and processes. Your projects and initiatives require comprehensive knowledge of your line of work. You share ideas. You help solve problems using your analytical skills and comprehensive knowledge of your line of business. You draw on your ability to manage complexity. You interact with stakeholders working in other fields. You provide discipline-specific support to your unit, clients and partners. More specifically, you will be required to :

• Identify, input, analyze and interpret data to support management decision-making and processes that monitor the application of management policies and practices. Make recommendations.

• Prepare reports. Make recommendations. Provide advice on how to implement recommendations.

• Help develop and implement work methods and processes associated with systems under your responsibility

• Support users with questions about how to use information management tools

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of two years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Experience in workforce planning

• Experience in a call centre environment

  Knowledge of French is required for positions in Quebec

• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients 

• Advanced Excel skills

• Knowledge of workforce planning tools

Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-03-12