Workforce Generalist

Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural Northeast Washington’s leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services. 

Recognized as a Best Place to Work 

At NEW Health, our people are at the heart of everything we do. We're honored to be recognized as one of the Inland Northwest's Best Places to Work, a Great Place to Work®, and one of the nation's Top 100 Companies That Care. These recognitions reflect a culture where teamwork, compassion, professional development, and employee well-being are priorities. We are committed to helping our employees thrive personally and professionally while making a lasting difference in the communities we serve. 

Grow Your Career with NEW Health 

NEW Health is recognized nationally for workforce development through NEW Health University, creating opportunities for training, mentorship, career advancement, and professional growth. Our commitment to developing talented healthcare professionals means you'll be supported by highly trained teams who share a passion for serving rural communities. 

 Benefits with You and Your Family in Mind 

• Up to three weeks of paid time off your first year plus nine paid holidays 

• Free Life Flight membership for your family 

• No-cost medical, dental, and vision insurance for employees 

• Health Savings Account and Flexible Spending Account options 

• 401(k) plan with matching contribution 

• Continuing education, license, and tuition reimbursement opportunities 

The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria. 

Purpose of Job:

Improve the overall health and expand the availability of health care in the communities we serve by managing recruitment, retention and development initiatives and providing expertise related to human resources as follows:

Essential Duties and Responsibilities:

• Carries out and manages recruitment, retention and developmental objectives in accordance with company and department strategic plans.

• Manages the orientation process of all new onboarding employees.

• Provides coaching and training to managers on frequently asked questions, employee relations, benefits, hiring processes, and performance concerns.

• Addresses employee grievances and takes disciplinary actions when necessary.

• Maintains a thorough knowledge of all benefit plans, policies and procedures to provide employees with timely responses.

• Manages accurate and up-to-date human resource files, records, and documentation with integrity and confidentiality of information and files.

• Collaborate with workforce development director to keep HR policies, procedures, and workflow current. 

• Primary custodian for administering and tracking employee leaves, such as FMLA, PFML, and ADA Accommodations.

• Maintains and maximizes Human Resource Information System records and generates reports from databases.

• Develop communication with employees about benefit programs, procedures, claims, and mandated disclosures.

• Manages employment processes, including leaves of absence, requests for accommodation, unemployment claims, and workplace injury coordination.

• Primary custodian for planning and executing special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.

• Collaborates with Workforce Development Manager for workforce development growth and strategy.

• Maintains compliance with federal and state regulations regarding employment.

• Performs other duties as assigned.

• Travel may be required. 

Education/Experience: A bachelor's degree in human resources or a related field is highly required. PHR or SPHR certification is also preferred. Prior experience in human resources, particularly in the healthcare industry, is strongly desired. Experience in recruitment and retention, as well as proficiency with Human Resource Information Systems (HRIS) and report generation, is preferred.

Skills: Computer skills required. Knowledge of legal requirements affecting human resources functions is required. Excellent verbal and written communication skills are required. Excellent organization and follow-up skills are required. The ability to maintain a high level of confidentiality is required. Ability to work under tight time constraints, handle high stress and changing priorities required.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk, hear, and sit. The employee is occasionally required to move around the facility; use hands to finger, handle, or feel; reach with hands and arms; climb, balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 lbs. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.