The Warehouse Group is home to some of Aotearoa New Zealand’s most iconic retail brands: The Warehouse, Warehouse Stationery and Noel Leeming. We are proud to be a Kiwi household name and to play an important role in communities across the country.
At our Support Office, we operate through a brand-led model that keeps us focused on our customers and the markets we serve. Retail is more competitive than ever, and we are committed to bringing our A game.
Job Description
Due to an internal move, we have an excellent position become available as a Workforce Analyst to join our team and work closely with the Workforce Planning Lead and wider business to ensure our stores are set up for success, every hour of every day.
This is an opportunity to play a key role behind the scenes, shaping how we plan, measure and optimise workforce performance across our network of more than 180 stores. You will combine financial analytics, collaboration and commercial insight to help ensure our stores are resourced to deliver at their best.
A bit about the role:
- Provide financial analysis on store performance, month-end results and future trends.
- Ensure stores have the right people in the right place at the right time to deliver operational excellence.
- Make recommendations to senior stakeholders on opportunities to improve store labour performance.
- Work with Finance teams to produce operationally sound budget targets for stores.
- Support the ongoing success of the Workforce Scheduling and Time and Attendance system.
- Support the maintenance of a labour model that assesses store capacity and workload at any given time, continuously reviewing the scheduling model to enable smarter, more efficient rostering.
- Partner with the wider Operations team to test and validate model assumptions.
- Monitor performance against labour allocations, identifying variances, trends and opportunities.
- Deliver clear, insight-led reporting to support decision-making across the Operations team.
- Previous experience in workforce planning or workforce analysis, preferably within a multi-site retail environment.
- A collaborative approach, with the ability to work effectively with key stakeholders.
- Strong analytical capability, including advanced Excel skills and experience using Power BI.
- Confidence translating data into clear, actionable insights.
- Strong commercial awareness and communication skills.
- A continuous improvement mindset, with a focus on driving better outcomes.
We offer a dynamic and supportive team environment within a business that cares about and recognises individuals. When you join us, you will have access to a range of benefits that support your lifestyle and career, including:
- Discounts across all of our brands.
- A paid birthday day off.
- A paid volunteer day.
- Free parking at our Northcote Support Office.
- Café and gym facilities at our Support Office.
- Flexible working arrangements – Four (4) days in office, optional Friday WFH (working from home)
- 26 weeks’ paid parental leave.
- A range of wellbeing support options.
- And much more.
Skills Required
- Previous experience in workforce planning or workforce analysis
- Experience within a multi-site retail environment
- Advanced Excel skills
- Experience using Power BI
- Ability to translate data into clear, actionable insights
- Strong commercial awareness and communication skills
- Collaborative approach and ability to work effectively with stakeholders
- Continuous improvement mindset focused on driving better outcomes
What We Do
The Warehouse Group (TWG) is New Zealand's largest retail group, founded by Sir Stephen Tindall. It operates as a corporate conglomerate consisting of three core retail brands: The Warehouse, Warehouse Stationery, and Noel Leeming. The group offers a wide range of general merchandise, including apparel, consumer electronics, and stationery, and is committed to providing sustainable retail products and practices for the benefit of New Zealanders.
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