Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Workers Compensation Claims Manager to join our growing team in Tacoma, WA.
The WC Claims Manager will have the primary responsibility for renewal contracts, client deliverables, and consulting services for a book of business. The position requires a working knowledge of Labor & Industries regulations and rating rules.
How You Will Contribute
Responsible for development and maintenance of primary relationship with clients
Provide consulting on risk management and cost containment members for customers in the assigned book of business.
Coordinate and collect contracts and applications as needed for renewal/enrollment of customers.
Assist with and collaborate with team on return-to-work program implementation for customers.
Coordinate customer access to safety and loss control resources offered by Brown & Brown.
Work closely with Claim Managers and WC Analysts regarding customer service needs.
Prepare client deliverables and support service tasks for a book of business
Keep abreast of developments in state statutes and their impact on our L&I clients
Consistently meet all Brown & Brown established quality control procedures and timelines
Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment
Maintain accurate and timely documentation of communications and insurance documents as required
Skills & Experience to Be Successful
College degree (preferred)
Experience with Washington workers' compensation (preferred)
Experience with commercial insurance industry basics (preferred)
Excellent oral and written communications skills.
Analytical, detail-oriented, with a commitment to accuracy. Must be able to self-check work.
Good people skills and ability to work well in a team environment.
Self starter.
Highly organized and deadline focused.
Proficient with Microsoft Tools, Outlook, Word, especially Excel and PowerPoint.
Pay Range
$28.85 - $43.27 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Top Skills
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
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