Workday Talent Acquisition & Experience Analyst (Recruiting , Learning & Extended Learning)
Key Responsibilities (Strategy & Config)
Recruiting Optimization: Configure Job Requisition templates, Offer Letter generation logic, and Career Site external branding.
Learning Architecture: Manage the setup of Extended Learning for external audiences and define "Campaigns" for internal compliance training.
Talent Experience: Configure the Skills Cloud ontology and "Opportunity Marketplace" logic to drive internal mobility.
L2 Support & Operational Activities (Daily Run)
Recruiting Triage: Unstick candidates trapped in "referral merge" errors or duplicate profile conflicts.
External Access Support: Troubleshoot login/password reset issues for Extended Learning users (non-employees) and external Career Site applicants.
Course Assignment Debugging: Investigate why a specific "Required Learning" course did not trigger for a new hire (debugging Eligibility Rules).
Offer Letter Generation: Manually regenerate or correct Offer Letters that failed to generate due to missing data fields.
Content Management: Support L&D teams by uploading SCORM packages and troubleshooting playback errors on mobile devices.
Qualifications
Mandatory Certification: Workday Pro/Implementer in Recruiting or Learning.
Experience: 3-5+ years supporting Talent or LMS systems.
Skill: Strong "Customer Service" mindset, as this role interacts frequently with external candidates and partners.
Skills Required
- Workday Pro/Implementer in Recruiting or Learning
- 3-5+ years supporting Talent or LMS systems
- Strong Customer Service mindset
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value. Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia. Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions. Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models. At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
Why Work With Us
We are Great Place to Work Certified company and Jade focus on people first approach.
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